Contract Coordinator

Rockwell Automation; Calgary; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading global technology company is seeking a Contract Coordinator to manage customer projects and support contracts. This role involves ensuring project success, maintaining cash flow, and leading process improvement initiatives. Ideal candidates will have strong project coordination skills, a high school diploma, and the ability to travel. The company offers competitive benefits including health insurance and a flexible work schedule.

Benefits

Health Insurance

401k

Paid Time Off

Parental and Caregiver Leave

Flexible Work Schedule

Qualifications

• At least 4 years of experience in Contract or Project Coordination.
• Willingness to travel as required within the assigned region.

Responsibilities

• Be the primary point of contact for all projects and contracts.
• Manage projects exceeding $100k and provide regular updates.
• Identify and mitigate technical, contractual, and financial risks.

Skills

Project Coordination

Communication

Commercial Skills

Education

High School Diploma

Bachelor's Degree

Tools

SAP CRM

QuickBase

Job description

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers—amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility—our people are energized problem solvers who take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you, we would love to have you join us!

Job Description

As the Contract Coordinator, you may be the primary contact for Rockwell Automation’s customers for CSM Projects and Support Contracts, as well as provide administrative support for the assigned region. You will focus on leading the execution and completion of projects, ensuring timelines, customer satisfaction, and costs are managed effectively. You may be assigned to manage fixed-price projects, T&E projects, and bundled contracts.

You will report to the NA Regional Senior Contract Coordinator, LCS.

Functional Responsibilities:

1. Be the primary point of contact for all projects and contracts as assigned.
2. Manage projects exceeding $100k, providing regular updates to customers on project status (bi-weekly, monthly, quarterly).
3. Lead face-to-face meetings for large contracts (exceeding $100k), including kick-off and close-out meetings.
4. Collaborate closely with Territory Service Managers, engineers, and other team members to ensure project success.
5. Manage contractual activities to ensure timely completion, such as Preventative Maintenance.
6. Update QuickBase regularly with tasks, costs, margins, and forecasted completion dates.
7. Ensure project and contract cash flow is maintained through timely invoicing and payment.
8. Demonstrate commercial skills to fulfill customer requirements effectively.
9. Respond promptly to urgent customer needs, maintaining open communication.
10. Plan and prepare resources to meet customer demands, balancing workload across projects.
11. Identify and mitigate technical, contractual, and financial risks proactively throughout the project lifecycle.
12. Prepare and update regional project revenue forecasts monthly.
13. Maintain and store project and contract documentation per RA policy.
14. Lead process improvement initiatives.
15. Ensure project and contract teams follow safety procedures per RA and customer policies.

The Essentials - What You Will Have:

• High School Diploma or GED
• Legal authorization to work in the US (no sponsorship for visas)
• Willingness to travel as required within the assigned region

The Preferred - You May Also Have:

• Bachelor's Degree (preferred)
• At least 4 years of experience in Contract or Project Coordination for external customer projects
• Financial acumen and ability to manage budgets and timelines
• Working knowledge of SAP CRM and QuickBase
• Formal PMI-based project management training
• Experience working with sales teams and customers
• Experience managing a team of engineers and technologists indirectly

What We Offer:

• Health Insurance (Medical, Dental, Vision)
• 401k
• Paid Time Off
• Parental and Caregiver Leave
• Flexible Work Schedule

To learn more about our benefits, please visit our website.

Additional Information:

This position is part of a job family. Experience will determine the position level and compensation.