Senior Analyst, Performance Assessment

American Red Cross; Canada; On-site; USD 95,000 - 135,000; Full time

Job summary

Join a leading humanitarian organization dedicated to making a difference in people's lives. As a Senior Analyst, Performance Assessment, you will play a crucial role in evaluating and improving Disaster Cycle Services programs. This position offers the opportunity to lead data visualization projects, collaborate with diverse teams, and contribute to impactful initiatives that save lives. With a commitment to inclusivity and professional growth, this role is perfect for those passionate about humanitarian efforts and looking to make a significant impact in their community. Embrace the chance to grow while supporting a mission that truly matters.

Benefits

Health Spending Accounts

Flexible Spending Accounts

PTO + Holidays

401K with 5% match

Paid Family Leave

Employee Assistance

Disability Insurance

Short & Long Term Insurance

Qualifications

• 7+ years of experience in performance assessment or related fields.
• Expertise in strategic planning and project management.

Responsibilities

• Lead performance assessment for Disaster Cycle Services programs.
• Develop metrics and support evaluation tools for DCS.

Skills

Power BI Data Visualization Design

Dataflow Programming

Project Management

Report Writing

Strategic Planning

Process Management

Microsoft Office Suite

Database Applications

Education

Bachelor's degree in Business or Engineering

Six Sigma Certification

Tools

SharePoint

SQL

Job description

As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good.

We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.

The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.

At the American Red Cross, your uniqueness can shine!

WHAT YOU NEED TO KNOW (Job Overview):

The Senior Analyst, Performance Assessment leads the DCS program for performance assessment, including metrics, measurement and performance evaluation. This position operates in support of all pillar and core processes of Disaster Cycle Service (DCS).

Drivers for this work include: number of processes or events evaluated, number of metrics, number and requirements of grant-funded programs, and performance assessment capability and resources available in internal teams and the field.

This position reports to the Director, Disaster Business Operations and works closely with Disaster Cycle Services business process owners, program managers, and the Humanitarian Services Operations team to ensure comprehensive and coordinated performance assessment activities.

1. MUST HAVE DEMONSTRATED EXPERIENCE IN POWER BI DATA VISUALIZATION DESIGN AND DATAFLOW PROGRAMMING - Leads the design and development of data collection and data analysis processes to allow accurate real-time monitoring and improvement of DCS programs and processes.
2. Facilitates the development of metrics and measures for DCS processes and programs and the collection and analysis of performance data. Supports interpretation of measurement tools.
3. Creates and supports performance and evaluation tools and systems for accurate, organized and complete metrics and performance information.
4. Develops and supports volunteers who are the primary Red Cross workforce. Engages volunteers as equal team members with specific responsibilities as part of their work.
5. Supports large-scale relief operations activities when required.
6. Experience with report writing and project management, including developing and delivering presentations to senior leadership.
7. Individual contributor with comprehensive knowledge in specific area. Ability to execute highly complex or specialized projects. Adapt precedent and may make significant departures from traditional approaches to develop solutions.

Qualified candidates must be authorized to work in the United States. The American Red Cross does not sponsor employment visas.

THE SALARY RANGE FOR THIS POSITION IS $95,000 - $135,000.

This job will be posted for a minimum of five business days and extended if the applicant pool needs to be expanded.

Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role.

WHAT YOU NEED TO SUCCEED (Minimum Qualifications):

• Education: Bachelor's degree in Business, Engineering or related field required. Six sigma certification preferred.
• Experience: Minimum 7 years of related experience or equivalent combination of education and related experience required.
• Skills & Abilities: High understanding of the organization’s business systems and processes, expertise in strategic planning, project management, process management, and business systems requirements definition. Proficiency in Microsoft Office Suite, Database Applications, and ability to work on a team.
• Travel: Some travel may be required.
• Physical requirements are typical of a normal office environment. Operational flexibility is required to meet sudden and unpredictable needs. Ability to use a personal computer, applicable software, and office equipment for extended periods.
• Note: The combination of education and experience must meet the minimum requirements; management experience cannot be substituted.

WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications):

• Business process management,
• SharePoint,
• Red Cross programs and procedures,
• SQL & other databases.

BENEFITS FOR YOU:

We support you while you support others. Our comprehensive benefits include:

• Health Spending Accounts & Flexible Spending Accounts
• PTO + Holidays
• 401K with 5% match
• Paid Family Leave
• Employee Assistance
• Disability and Insurance: Short & Long Term