Learning & Development Specialist

BrokerLink; Kitchener; Remote; CAD 60,000 - 80,000; Full time

Job summary

BrokerLink is seeking a Learning and Development Specialist to enhance employee training and development across various disciplines. This permanent, full-time role focuses on creating curricula, implementing training programs, and supporting technology training to ensure exceptional customer service and productivity. Join a company recognized as one of Canada's best employers, offering flexible work arrangements and numerous employee benefits.

Benefits

Flexible health and dental insurance benefits

Personal Spending allowance to support a healthy lifestyle

RRSP with company matching

ESPP - Employee Share Purchase Plan with matching

Dress for your day policy

Competitive compensation with bonus opportunities

Employee discount programs

Paid Time Off including personal days and starting at 3 weeks of vacation annually

Recognition as one of Canada's best employers (Kincentric 2023)

Qualifications

• Relevant skills or equivalent experience required.
• Continuing education related to the primary discipline.

Responsibilities

• Educate employees across multiple L&D disciplines at an advanced level.
• Research, develop, prepare, and deliver educational materials.
• Manage administrative aspects of training programs and courses.

Skills

Training and Development

Curriculum Development

Mentoring

Education

Continuing education related to primary discipline

Job description

Being a part of BrokerLink means you live our values: to act with integrity, be respectful of others, have a customer-driven mindset, strive for excellence, and always treat others with generosity. These values drive our diversity and inclusion efforts to ensure a respectful and inclusive work environment.

We seek like-minded individuals committed to providing the highest level of customer service and carrying themselves with utmost professionalism.

We invest in our employees! Your success is our success, and our purpose of “we’re here to help people” motivates us to retain and develop our talented team long-term. We aim to bring out the best in all our team members by offering numerous growth opportunities and fostering an environment that values our most important assets—our people. With over 200 offices across Canada, we also offer flexible work arrangements.

We are looking for a Learning and Development Specialist to join BrokerLink, working remotely within our Ontario region on a permanent full-time basis.

Reporting to the Learning & Development department, this role involves training and developing employees across multiple disciplines. The focus will primarily be within our programs & projects discipline, including implementing an ROI framework, creating curricula, supporting technology training, and coordinating onboarding. The role aims to prepare and support employees in delivering exceptional customer service, increasing productivity, and developing various skills and competencies. The training programs will be aligned with strategic objectives and compliant with departmental policies and regulations.

As part of our employee promise, here are some of the many perks of working with us:

• Flexible health and dental insurance benefits
• Personal Spending allowance to support a healthy lifestyle
• RRSP with company matching
• ESPP - Employee Share Purchase Plan (TSX: IFC) with matching
• Dress for your day policy
• Competitive compensation with bonus opportunities
• Employee discount programs (Apple, Bell, Rogers, etc.)
• Paid Time Off including personal days, volunteer days, exam/study leave, jury duty, and starting at 3 weeks of vacation annually
• Recognition as one of Canada's best employers (Kincentric 2023)

Role Responsibilities:

• Educate employees across multiple L&D disciplines at an advanced level
• Research, develop, prepare, and deliver educational materials
• Support and promote workplace learning adoption and application
• Manage administrative aspects of training programs and courses
• Participate in program planning with team members and stakeholders, identifying and addressing training gaps regionally and nationally
• Engage in various HR and other departmental projects
• Mentor other Learning & Development Specialists
• Perform additional duties as required

Candidate Requirements:

• Relevant skills or equivalent experience; please apply if you believe you qualify
• Continuing education related to the primary discipline