Technician - Hardware/software

ITjobs.ca; Kelowna; On-site; CAD 82,000 - 90,000; Full time

Job summary

A leading educational institution in the Central Okanagan is seeking a Technician - Hardware/Software to maintain computer networks and provide technical support. The ideal candidate will have a strong background in IT, excellent communication skills, and a commitment to customer service. This full-time position offers a competitive wage and comprehensive benefits.

Benefits

Extended health and dental coverage

Short-term and long-term disability insurance

Defined benefit pension plan

Qualifications

• 5 years equivalent work experience in IT.
• Technical Certificates or equivalent Microsoft technology training.

Responsibilities

• Maintain computer networks and configure computers.
• Train staff and provide software support.

Skills

Troubleshooting

Communication

Customer Service

Education

College diploma or university degree in computer science

Tools

Windows operating systems

GSuite

O365

Job description

Central Okanagan School District #23

Technician - Hardware/Software

It is acknowledged that Central Okanagan Public Schools operates within the unceded, Traditional Territory of the Okanagan syilx peoples. The School District enrolls over 25,000 students (including approximately 3,200 students who self-identify as having First Nations, Metis, and/or Inuit ancestry from Canada). Central Okanagan Public Schools is located in the Central Okanagan encompassing the communities of Peachland, West Kelowna, Kelowna, and Lake Country. There are a total of 50 school sites with 32 Elementary Schools, 8 Middle schools, 5 Secondary Schools, 3 Learning Centres, an Alternate Education School, and an Online Learning School (K-12). Central Okanagan Public Schools has an excellent reputation of providing outstanding, student-centered programs in a diverse and inclusive environment as well as offering a wide range of educational opportunities for students and staff. We believe equity empowers each learner to thrive, holistically.

We Invite Applications For The Position Of

Technician - Hardware/Software

Under the general supervision of the Learning Technology Manager and the Administration Zone Coordinator, the Technician - Hardware/Software is responsible for maintaining computer networks, configuring and maintaining computers including servers, workstations, laptops and tablet hardware such as Chromebooks and iPads, training staff and providing software support.

The Successful Candidate Will Possess The Following Qualifications

• College diploma or university degree in the field of computer science and/or five (5) years equivalent work experience;
• Technical Certificates or equivalent Microsoft technology training;
• Comprehensive understanding of current Windows operating systems;
• Experience in troubleshooting, repairing and maintenance of micro-computers, including Chromebooks and related peripheral equipment;
• A comprehensive working knowledge of educational and administrative software, including cloud based Apps (GSuite, O365 etc..) and the ability to troubleshoot from a technical and practical point of view;
• Experience in the use of imaging software and techniques;
• Training and/or experience with enterprise networks and Wi-Fi technologies.
  
  

The Successful Applicant Will Be Expected To

• Interact effectively and harmoniously with all staff;
• Possess excellent verbal and communication skills;
• Document technical procedures and processes;
• Understand the organization's goals and objectives;
• Meet critical deadlines;
• Deliver a high level of customer service;
• Complete the required District's Health and Safety training.
  
  

This is a permanent full-time position starting as soon as possible working 40 hours per week at a wage rate of $39.46 per hour plus a comprehensive employee benefit package including extended health and dental coverage, short-term and long-term disability insurance and participation in a defined benefit pension plan.

Qualified candidates are invited to apply online on Make a Future at https://buff.ly/Vd75LSB with cover letter and a detailed resume, including three (3) professional references (names and phone numbers) and copies of certifications by 4pm Monday June 2nd 2025.

We thank all applicants for their interest; however, only those selected for interviews will be contacted.

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