Room Attendant

Coast Hotels; Municipality of Jasper; On-site; CAD 30,000 - 38,000; Full time

Job summary

A leading hotel chain is seeking a Room Attendant to ensure cleanliness and hygiene standards are met for guest rooms and public areas. The role involves maintaining a positive work environment, adhering to safety regulations, and providing excellent customer service. Candidates should have strong communication skills and the ability to work in a fast-paced environment.

Qualifications

• Minimum of 1-year experience in a similar role preferred.
• Ability to lift, push, and pull at least 40 pounds.

Responsibilities

• Review room assignments and discuss with Housekeeping Supervisor.
• Follow procedures for cleaning and preparing rooms.
• Conduct daily inspections of assigned rooms.

Skills

Customer Service

Communication

Teamwork

Education

High School Diploma

Job description

The Room Attendant will contribute to the overall success of the hotel by ensuring that Coast Hotels' cleanliness and hygiene standards are consistently met for all guest rooms and public areas. This position also involves maintaining a positive work environment within the housekeeping team while upholding high customer service standards.

Housekeeping Responsibilities:

1. Review and discuss room assignment sheets with the Housekeeping Supervisor at the start of each shift.
2. Commit to working safely, adhering to safety regulations, hygiene, and cleanliness standards.
3. Follow Coast Hotels procedures for cleaning and preparing rooms.
4. Change linens in assigned guest rooms according to established policies.
5. Ensure all room amenities are in place, and that drapes, windows, and balcony doors are closed and locked before completing the room.
6. Conduct daily inspections of assigned rooms for deficiencies and submit work orders for maintenance as needed.
7. Perform room checks and report discrepancies to Housekeeping.
8. Immediately turn in all lost & found items to the Housekeeping Office.
9. Ensure the housekeeping cart is fully stocked and all supplies and equipment are in good condition.
10. Sort recyclable items following Coast Hotels' recycling guidelines.
11. Perform other duties as assigned by the Executive Housekeeper.

Knowledge, Skills, and Experience:

• Minimum of 1-year experience in a similar role is preferred.
• High school diploma preferred; a combination of experience and education will be considered.
• Physical ability to lift, push, and pull at least 40 pounds, stand or walk for extended periods, and perform repetitive motions such as bending, stooping, and reaching.
• Ability to work efficiently in a fast-paced, multitasking team environment.
• Strong customer service skills and a professional attitude.
• Good verbal and written English communication skills.
• Alignment with Coast’s core values and a commitment to accountability.
• Flexibility to work evenings, weekends, and holidays.