Management Analyst

City of Ontario; Ontario; On-site; CAD 60,000 - 80,000; Full time

Job summary

The City of Ontario is seeking a Management Analyst to support various departments in operational audits, budget analysis, and program evaluation. The ideal candidate will possess strong analytical and communication skills, with a Bachelor's degree in Business or Public Administration. This role offers the opportunity to contribute to the city's mission of providing exceptional public service.

Qualifications

• At least one year in analytical, technical, or administrative roles related to finance or operations.
• Strategic mindset with the ability to see the big picture.
• Outstanding analytical skills with an innovative approach.

Responsibilities

• Conduct operational audits, budget analysis, and account reconciliation.
• Research, develop, and evaluate programs, systems, and procedures.
• Prepare and revise policies, conduct data analysis, and recommend actions.

Skills

Analytical skills

Communication skills

Project management

Interpersonal skills

Education

Bachelor’s Degree in Business or Public Administration

Tools

Microsoft Excel

Tableau

Power BI

ERP systems

Job description

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Management Analyst

The City of Ontario is seeking highly motivated individuals with a passion for public service, a positive attitude, and a commitment to providing the highest level of customer service to join as a Management Analyst. The role involves working with various City teams and consultants to build relationships, make operational decisions, and perform analytical and technical duties in evaluating, developing, and administering City programs. Responsibilities include operational audits, budget analysis, account reconciliation, and year-end reporting.

The Position

There is currently one vacancy in the Budget Division of the Financial Services Agency and one in the Broadband Department of the Management Services Agency. This recruitment will create an eligibility list to meet current and future staffing needs across departments using this classification.

Ideal Candidate

The successful candidate will embody the Department's mission and the qualities of a "Five Tool Player" — Leader, Thinker, Communicator, Operator, and Public Servant — aligned with the City's Customer Service Philosophy of Empathy, Respect, and Problem Solving.

Qualifications

• Strategic mindset with the ability to see the big picture.
• Excellent written and verbal communication skills for conveying complex information.
• Outstanding analytical skills with an innovative approach; ability to research, analyze data, and develop solutions.
• Knowledge of municipal financial operations, including accounting, budget, debt management, procurement, and financial reporting; proficiency in Microsoft Excel, Tableau, Power BI, and ERP systems.
• Strong interpersonal and leadership skills; commitment to exceptional customer service.
• Project management skills with the ability to handle multiple priorities.

Application Procedures

Qualified applicants will be reviewed, and those best meeting the requirements will be invited for further selection steps, which may include interviews, practical exams, and written tests. The City reserves the right to limit external applications to the first 100 submissions and to consider internal candidates first.

About the City

The City of Ontario is a dynamic community in the Inland Empire, offering diverse employment and volunteer opportunities. It provides comprehensive services including Police, Fire, Management Services, Community Life & Culture, and others. The City is committed to growth and innovation, with a vision for a prosperous future.

Departments

The Financial Services Agency supports financial affairs, budget, procurement, accounting, payroll, and revenue services. The Broadband Department manages OntarioNet, a municipal fiber-optic network delivering gigabit internet, emphasizing equitable and inclusive broadband services.

Background Investigation

Candidates for Police or Fire Department roles will undergo a thorough background check, including polygraph, medical exams, and possibly a credit check and criminal history review. Disqualifications may occur for various reasons, detailed by the Police Department Background Unit.

Essential Functions

• Research, develop, and evaluate programs, systems, and procedures.
• Prepare and revise policies, conduct data analysis, and recommend actions.
• Coordinate projects and services involving various departments and vendors.
• Develop communication and public information materials.
• Monitor financial and operational reports, analyze variances, and prepare budgets.
• Maintain detailed records, financial calculations, and contracts.
• Participate in meetings and make presentations.

Qualifications

Education: Bachelor’s Degree in Business or Public Administration or related field. Experience: At least one year in analytical, technical, or administrative roles related to finance or operations. Additional experience may substitute for education.

Background Check

For roles in Police or Fire Departments, a comprehensive background check is required, including a polygraph and medical examination.

How to Apply

Apply online via the City’s recruitment portal. Include relevant experience, employment history for the past 10 years, and attach proof of education. Incomplete applications may be rejected.