Medical Office Assistant/ Clerk - (211083)

Island Health; Courtenay; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading health authority is seeking a Medical Office Assistant/Clerk to support patient care and administrative tasks. The role involves scheduling, billing, and ensuring smooth operations in a fast-paced health environment. Ideal candidates will have strong communication skills and experience in healthcare settings.

Qualifications

• Two years' recent related experience in a health care setting.
• Experience with at-risk or street-involved populations preferred.

Responsibilities

• Performs clerical and medical office assistant duties including scheduling and data entry.
• Assists primary care providers with patient visits and care.

Skills

Communication

Typing

Organization

Teamwork

Medical Terminology

Education

Grade 12 education

Medical Office Assistant course

Tools

Word processing

Spreadsheet applications

Clinical information systems

Job description

Position Overview

In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health), patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Manager or delegate, and working as part of an integrated administrative team, the Medical Office Assistant/Clerk performs a variety of clerical and medical office assistant duties including, word processing, scheduling, provider billing, data entry, composing and signing correspondence, typing medical and legal reports and documents from notes and/or recording devices. Answers general inquiries related to programs and services from clients, physicians, staff, and the public. Assists primary care providers with the smooth operation and flow for patient visits and care.

Qualifications: Education, Training, and Experience

Grade 12 education and graduation from a Medical Office Assistant course, plus two years' recent related experience in a health care setting; or an equivalent combination of education, training, and experience.

Experience working with at-risk or street-involved populations preferred.

Skills and Abilities

• Demonstrated ability to work effectively with others in a fast-paced health centre environment.
• Ability to organize and prioritize multiple tasks and work roles.
• Ability to work as an effective member of an integrated administrative team.
• Effective communication skills across various communication channels.
• Typing speed of a minimum of 50 words per minute.
• Proficiency in computer word processing, spreadsheet applications, and specialized clinical information systems.
• Understanding and utilization of Medical Terminology.
• Ability to operate related equipment.
• Physical capability to perform the duties of the position.
• Ability to follow detailed instructions.
• Use of tact and diplomacy when working with others.

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