Medical Office Assistant/Clerk

Vancouver Island Health Authority; Courtenay; On-site; CAD 30,000 - 60,000; Part time

Job summary

Join a forward-thinking healthcare organization as a Medical Office Assistant/Clerk, where your skills will contribute to patient safety and quality care. In this dynamic role, you will perform essential clerical tasks, assist healthcare providers, and ensure smooth operations in a fast-paced environment. With a focus on collaboration and effective communication, you will play a vital role in supporting both patients and staff. This position offers a unique opportunity to make a difference in the lives of individuals in your community while working within a supportive team. If you are organized, compassionate, and dedicated to healthcare excellence, this role is for you.

Qualifications

• Grade 12 education and Medical Office Assistant course required.
• Two years of recent experience in a health care setting preferred.

Responsibilities

• Perform clerical duties including scheduling and data entry.
• Assist primary care providers with patient visit operations.
• Answer inquiries related to programs and services.

Skills

Effective communication

Organizational skills

Typing speed (50 wpm)

Teamwork

Medical terminology

Proficiency in word processing

Ability to follow instructions

Tact and diplomacy

Education

Grade 12 education

Medical Office Assistant course

Tools

Spreadsheet applications

Specialized clinical information systems

Job description

Medical Office Assistant/Clerk - (211089)

Comox Valley Nursing Centre (Primary Care) - Courtenay, BC V9N 1R2 CA (Primary)

Work Area: Multi-Site

Travel Requirement: No

Shift Start Time/End Time: 08:00-16:00; 08:30-16:30; 11:00-19:00

Days Off: As required

Vacancy Type: Casual

Salary Range (Hourly Rate): $25.54 - $27.22

Planned Start Date: Mar. 10 2025

CRC required: Yes (employee will be working with or have access to children or vulnerable adults and requires a Criminal Record Check)

Job Description

In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority, patient safety is a priority and a responsibility shared by everyone at VIHA; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Manager or designate, and working as part of an integrated administrative team, the Medical Office Assistant/Clerk performs a variety of clerical and medical office assistant duties including:

1. Word processing
2. Scheduling
3. Provider billing
4. Data entry
5. Composing and signing correspondence
6. Typing medical and legal reports and documents from notes and/or recording devices
7. Answering general inquiries related to programs and services from clients, physicians, staff, and the public
8. Assisting primary care providers with the smooth operation and flow for patient visits and care

QUALIFICATIONS:

Education, Training And Experience

Grade 12 education and graduation from a Medical Office Assistant course, plus two years recent related experience in a health care setting; or an equivalent combination of education, training, and experience.

Experience working with at-risk or street-involved populations preferred.

Skills And Abilities

• Demonstrated ability to work effectively with others in a fast-paced health centre environment.
• Ability to organize and prioritize multiple tasks and work roles.
• Ability to work as an effective member of an integrated administrative team.
• Ability to communicate effectively using all communication vehicles.
• Ability to type a minimum of 50 wpm.
• Demonstrated proficiency in computer word processing, spreadsheet applications, and specialized clinical information systems.
• Demonstrated ability to utilize and understand Medical Terminology.
• Ability to operate related equipment.
• Physical ability to perform the duties of the position.
• Ability to follow detailed instructions.
• Ability to use a high degree of tact and diplomacy in working with others.