Medical Office Assistant/Clerk - (211089)

Island Health; Courtenay; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading healthcare provider in the Comox Valley is seeking a dedicated Medical Office Assistant/Clerk. This role involves performing clerical and medical office duties, ensuring patient safety, and supporting healthcare providers. Ideal candidates will have strong organizational and communication skills, along with a background in healthcare settings. Join a committed team focused on patient care and continuous improvement.

Qualifications

• 2 years recent experience in a healthcare setting.
• Experience with at-risk or street-involved populations preferred.

Responsibilities

• Perform various clerical and medical office duties.
• Answer inquiries related to programs and services.
• Assist primary care providers with patient visits.

Skills

Teamwork

Communication

Organizational Skills

Typing Speed

Medical Terminology

Education

Grade 12 education

Medical Office Assistant course

Tools

Word Processing

Spreadsheets

Clinical Information Systems

Job description

Job Description: Medical Office Assistant/Clerk

In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority, patient safety is a priority and a shared responsibility. Continuous improvement in quality and safety is essential in this role.

Reporting to the Manager or designate and working as part of an integrated administrative team, the Medical Office Assistant/Clerk performs various clerical and medical office duties including:

1. Word processing
2. Scheduling
3. Provider billing
4. Data entry
5. Composing and signing correspondence
6. Typing medical and legal reports and documents from notes and recording devices

Additionally, the role involves answering general inquiries related to programs and services from clients, physicians, staff, and the public, and assisting primary care providers with the smooth operation and flow of patient visits and care.

Qualifications: Education, Training, and Experience

• Grade 12 education and graduation from a Medical Office Assistant course, plus two years recent related experience in a healthcare setting; or an equivalent combination of education, training, and experience.
• Experience working with at-risk or street-involved populations is preferred.

Skills and Abilities

• Ability to work effectively with others in a fast-paced health centre environment.
• Ability to organize and prioritize multiple tasks.
• Effective team player skills within an administrative setting.
• Effective communication skills across various communication channels.
• Typing speed of at least 50 words per minute.
• Proficiency in computer word processing, spreadsheets, and specialized clinical information systems.
• Understanding and utilization of Medical Terminology.
• Ability to operate related equipment.
• Physical capability to perform job duties.
• Ability to follow detailed instructions.
• Use of tact and diplomacy when interacting with others.

For more details, see the full job description at this link.