Salesforce Business Analyst

Alquemy; British Columbia; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading company in British Columbia is seeking a highly experienced Salesforce Business Analyst to work closely with stakeholders and the Salesforce delivery team. The ideal candidate will have extensive BA experience and Salesforce certification. Responsibilities include translating business needs into effective Salesforce solutions and collaborating with various teams to ensure successful implementation. This role also involves identifying risks and supporting change management.

Qualifications

• 5+ years of hands-on BA experience delivering Salesforce implementation projects.

Responsibilities

• Collaborate with stakeholders to document and refine business and functional requirements.
• Translate complex business processes into Salesforce features using standard capabilities.
• Develop user stories, process flows, and support test planning.

Skills

Business Analysis

Salesforce

Education

Salesforce Business Analyst Certification

Job description

Job Description

We are seeking a highly experienced Salesforce Business Analyst who can work closely with stakeholders, project manager, architects, and the Salesforce delivery team to translate business needs into scalable and effective Salesforce solutions.

The ideal candidate will:

• Have 5+ years of hands-on BA experience delivering Salesforce implementation projects.
• Be Salesforce Business Analyst certified.
• Collaborate with stakeholders to elicit, document, and refine business and functional requirements.
• Translate complex business processes into Salesforce features using standard capabilities wherever possible.
• Develop user stories, process flows, acceptance criteria, and support test planning and UAT.
• Partner with Salesforce architects and developers to ensure requirements are accurately implemented.
• Identify risks, dependencies, and gaps in the solution early in the process and work with the team to resolve them.
• Support change management, training planning, and ensure solutions are aligned with end-user needs.

Nice-to-haves include:

• Experience in higher education or public sector.
• Familiarity with Education Cloud or other Salesforce industry clouds.