Senior Communications Specialist

Sun Life Financial; Waterloo; Hybrid; CAD 58,000 - 97,000; Full time

Job summary

Join a leading financial services company as a Senior Communications Specialist, where you'll craft engaging communications for advisors. This role emphasizes collaboration, creativity, and the ability to manage multiple projects in a dynamic environment. You'll support the development of communication strategies and ensure compliance with brand guidelines, all while contributing to a culture of inclusivity and continuous improvement.

Benefits

Ability to work from home

Flexible work location

Sabbatical Program

Inclusive and respectful environment

Qualifications

• 3 to 5 years in a communications role ideally within insurance, wealth management, or banking.
• Exceptional written communications skills.
• A solid understanding of plain language writing principles.

Responsibilities

• Develop communication strategies to support initiatives and events.
• Write clear and engaging content in plain language.
• Ensure legal and compliance reviews are completed.

Skills

Communication

Organization

Negotiation

Bilingualism

Education

Post-secondary education in related field

Tools

HTML

Adobe Experience Manager

Email marketing software

Job description

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Are you a creator of clear and engaging communications who knows exactly what to say to get your audience to read what you send? If so, this role is for you.

Reporting to the Manager, Advisor Communications, the Senior Communications Specialist will support the planning, development and execution of communications to Sun Life’s advisors and support teams through a variety of channels. It’s a fast-paced, rewarding role that requires meticulous attention to detail, plain language writing skills, and a passion for bringing people along a journey through authentic, engaging conversations.

What will you do?

Plan, develop, and deploy communications for advisors, field management, and head office teams:

• Develop communication strategies to support initiatives, events, and ongoing communications

• Identify content opportunities that engage our audiences in new and effective ways

• Intake communication requests and then adapt messaging to ensure it resonates with the target audiences

• Write clear and engaging content in plain language that respects Sun Life writing and brand guidelines

• Make sure content is written as a compelling story that aligns with the Retail Advice and Solutions vision and clearly communicates the value and benefits

• Support a variety of channels such as email, internal social media, intranet, newsletters, chatter, and leader presentations

• Assist in the deployment process by managing advance reviews and requesting French translation

• Ensure legal and compliance reviews are completed and content is updated where required

• Develop strong relationships with key business partners and recommend the right communication approaches that help them achieve business objectives

• Help ensure metrics are in place and monitored to track the effectiveness of communications activities.

What you need to succeed?

• 3 to 5 years in a communications role ideally within insurance, wealth management, or banking

• Experience developing communication strategies and plans

• Exceptional written communications skills

• A solid understanding of plain language writing principles

• Excellent verbal communications skills (the kind you need to negotiate with and influence colleagues)

• A self-starter with strong organization skills

• The ability to juggle multiple and sometimes changing priorities, projects, and tasks

• Respect for sensitive or confidential information that must be protected at all times

• Post-secondary education in related field (e.g., communications, business) or equivalent work experience

• As this position is posted in several locations, we specify that bilingualism (French, English, both oral and written) is required for Quebec only for the frequent interactions with English and French-speaking colleagues or internal partners across Canada or worldwide. Please note that bilingualism is an asset outside of Quebec.

Preferred skills:

• Some experience with HTML, Adobe Experience Manager, and email marketing software is an asset

• Experience with multimedia editing and production (video/audio) is an asset

Reasons why should you join usunder the sun

• Ability to work from home. Flexible work location.

• A friendly, collaborative and inclusive culture

• An environment of continuous learning and improvement

• Supportive working environment, culture of collaboration, high performance teams

• We’re committed to creating an inclusive and respectful environment. Our goal is to make sure all our employees have the chance to live up to their full potential.

• Our unique Sabbatical Program gives you the opportunity to take up to 6 weeks off every 5 years.

• We’re proud to be recognized as a company with a 2023 Most Trusted Executive team by Great Place to Work Canada

• Sun Life ranked one of the 2023 Global 100 Most Sustainable Corporations in the World on the Corporate Knights’ 2023

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to [e-mail] .

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Salary Range:

58,000/58 000 - 97,000/97 000

Job Category:

Communications

Posting End Date:

22/05/2025