food service supervisor

Marble Slab Creamery; Calgary; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player seeks a dedicated Food Service Supervisor to oversee daily operations in a vibrant environment. In this role, you will coordinate staff activities, ensure food quality, and maintain high standards of sanitation and safety. With a focus on customer satisfaction, you'll address concerns and complaints while managing inventory and reporting. This position offers a chance to lead a team in a dynamic setting, ensuring that every customer leaves with a smile. If you have a passion for food service and enjoy working in a fast-paced environment, this opportunity is perfect for you!

Qualifications

• 2-3 years of experience in food service supervision.
• Strong customer service and sanitation skills required.

Responsibilities

• Supervise staff preparing and portioning food.
• Ensure food quality and address customer complaints.
• Maintain records of stock and prepare reports.

Skills

Supervision

Customer Service

Sanitation Procedures

Food Safety

Education

Secondary (high) school graduation certificate

Job description

Education: Secondary (high) school graduation certificate

Experience: 2 years to less than 3 years

Tasks:

1. Establish methods to meet work schedules
2. Supervise and co-ordinate activities of staff who prepare and portion food
3. Train staff in job duties, sanitation and safety procedures
4. Estimate ingredient and supplies required for meal preparation
5. Ensure that food and service meet quality control standards
6. Address customers' complaints or concerns
7. Maintain records of stock, repairs, sales and wastage
8. Prepare and submit reports
9. Establish work schedules

Supervision:

1. Food service counter attendants and food preparers
2. Staff in various areas of responsibility

Work conditions and physical capabilities: