IS Application Specialist

-; Westville; On-site; CAD 60,000 - 80,000; Full time

Job summary

ABB is seeking an IS Application Specialist in Westville, NS, to provide essential IT support. The role involves diagnosing technical issues, configuring equipment, and collaborating with various departments. Ideal candidates have strong analytical skills and experience with ERP systems. Join ABB's diverse team to contribute to sustainable solutions.

Qualifications

• Bachelor's degree preferred or High School diploma with 2 years experience.
• Experience supporting and troubleshooting systems and applications.

Responsibilities

• Deliver IT technical support to ABB Westville plant staff.
• Configure and deploy desktops, laptops, and peripherals.
• Provide technical support for hardware, software, and ERP systems.

Skills

Communication

Analytical Skills

Education

Bachelor's Degree

High School Diploma

Tools

SAP

Java

C#

SQL

Python

PowerBI

AI/ML frameworks

ABAP

WorkDay

Job description

IS Application Specialist

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story.

This position reports to

Manufacturing Engineering Manager

Your role and responsibilities

The IS Applications Specialist delivers essential IT technical support to the ABB Westville plant and its staff. Responsibilities include diagnosing, documenting, and resolving technical issues to ensure smooth operation of networks, systems, hardware, software, and peripherals. The specialist will work daily with end users across various departments at ABB Westville. The work model for the role is: Onsite. #LI-Onsite

This role contributes to the NEMA Motors Division in Westville, OK. Main accountabilities include:

1. Configuring and deploying desktops, laptops, tablets, and peripherals, managing network equipment, virtual & physical servers, and data backups.
2. Providing technical support for hardware, software, network systems, and ERP System.
3. Collaborating with Engineering and Maintenance on improvement initiatives and technical documentation, leading user training.
4. Advising on software and hardware upgrades for business continuity, enhancing employee experience, and coordinating third-party tool installations and optimizations.
5. Providing exceptional customer service by actively listening to employee needs, resolving issues efficiently, and ensuring a positive experience.
6. Supervising and mentoring the IT assistant.

Qualifications for the role

• Bachelor's / Associate's Degree (Preferred) with experience supporting and troubleshooting systems, applications, software, and hardware OR High School Diploma with at least 2 years of relevant experience.
• Excellent written & verbal communication skills, with the ability to work with end users and resolve problems with flexibility and motivation, in a team environment.
• Strong analytical skills with a solid understanding of Microsoft Office, servers, networks, and applications.
• Preferred experience includes SAP or similar ERP systems, Helpdesk, IS Support, Java, C#, SQL, Python, PowerBI, AI/ML frameworks, ABAP, WorkDay, Application Installation.
• Must have work authorization to work for ABB in the US.

More about us

ABB's NEMA Motors Division is a global leader in electric NEMA motors manufacturing, with over 4,500 employees worldwide and seven manufacturing locations producing more than 1.6 million motors annually. The division provides safe, reliable, energy-efficient solutions across various industries. We value diversity and invite you to apply for your next career move with ABB. Visit www.abb.com to learn more about our global impact. #MyABBStory

We look forward to your application. For more about ABB, visit our website. ABB is an Equal Employment Opportunity and Affirmative Action employer, welcoming applicants regardless of sex, marital status, citizenship, age, race, ethnicity, religion, national origin, disability, veteran status, or other protected characteristics. For more information on your EEO rights, visit https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf. Applicants may request to review the facility’s EEO plan or reasonable accommodations by contacting ABB HR at 1-888-694-7762 or [e-mail]. Resumes and applications should be submitted through the official channels, not via these contacts.