Project Manager Assistant

Paul Davis; Port Alberni; On-site; CAD 50,000 - 65,000; Full time

Job summary

Paul Davis is seeking a File Manager who thrives in high-performance environments and enjoys helping others. The role involves managing claims, communicating with various stakeholders, and ensuring operational excellence. Join a team focused on customer service and continuous improvement.

Benefits

Ongoing Leadership Development Program

One on One mentorship

Full orientation program

Access to Paul Davis University

Benefits after three months

RRSP matching

Qualifications

• 3-5 years office experience.
• Excellent verbal and written communication skills.

Responsibilities

• Receive and open new claims.
• Liaise and communicate with customers, clients, vendors.
• Assist in ensuring margins and performance metrics are met.

Skills

Communication

Interpersonal Skills

Problem Solving

Self-motivated

Tools

MS Office

RMS

Xactimate

Job description

Reports To : Operations Manager"A mind built for excellence. A spirit built for service." What does a File Manager with Paul Davis do?

• Receive and open new claims
• Answer and field telephone calls in a professional and upbeat manner
• Receive and assist with staffing issues daily
• Maintain professional appearance and conduct of the operation
• Liaise and communicate with customers, clients, vendors
• Receive and handle invoices, correspondence
• Assist in ensuring margins and performance metrics are met
• Monitor and maintain inventory of supplies

Why The Team Needs You? If you love helping people in their time of need, this is the job for you. We will need you to build foundational relationships based on trust, actively listen, and find ways to support a team to oversee several projects simultaneously. We also want a fun personality that enjoys getting results with others.

Why Join The Team? We are an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada. Built upon principles of customer service, dynamic decision-making and leadership, we have the tools to continue our rapid growth. Our team puts emphasis into living our Vision, Mission and Values to be more than just a service provider.

Values : Deliver what you promise. Respect the individual. Have pride in what you do. Practice continuous improvement. Vision : To provide extraordinary care while serving people in their time of need. Mission : To provide opportunities for great people to deliver Best in Class results. Team Compensation and Benefits :

• Ongoing Leadership Development Program and industry events
• One on One mentorship
• Full orientation program
• Access to Paul Davis University and regular training opportunities
• Benefits after three months and sick days with flexible schedule
• RRSP matching

Team Qualifications (Requirements) :

• 3-5 years office experience
• Excellent verbal and written communication skills
• Strong interpersonal skills
• Ability to effectively present information in one-on-one, small or large group situations to customers, homeowners and employees in the organization
• Demonstrated ability to solve problems and make prudent decisions
• Strong knowledge of MS Office, RMS and Xactimate

Skills Desired of Team Member :

• Self-motivated to get results
• Loves working with staff, clients and trades
• Effectively schedules ahead while maintaining flexibility
• Thrives under high performance environments
• Excellent interpersonal skills
• Is succinct and professional with written communication
• Enjoys taking care of others in their time of need

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