The Shoe Co. - Assistant Manager

Designer Brands; Courtenay; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading company in the retail sector is seeking an Assistant Manager for their Shoe Co. banner. The role involves leading a dynamic team, achieving store objectives, and fostering exceptional customer experiences. Candidates should have a passion for shoes and proven retail supervisory experience. Benefits include a merchandise discount, competitive benefits package, and opportunities for growth.

Benefits

30% discount on regular-priced merchandise

Competitive benefits package

Paid Time Off

Monthly bonus potential

Employee Assistance Program

Qualifications

• Minimum 2 to 3 years of experience in a progressive retail supervisory role.
• Proven success in achieving sales and profitability targets.

Responsibilities

• Assumes leadership role to maximize store results and customer experiences.
• Recruits, manages, develops, and trains top talent.
• Develops and implements agile business plans to achieve results.

Skills

Leadership

Customer Service

Problem Solving

Collaboration

Multitasking

Tools

MS Word

Excel

Job description

WILL YOUR SHOES TAKE YOU TO A CAREER AT THE SHOE CO.?

We’re looking for an Assistant Manager for our Shoe Co. banner who will put their best foot forward.

As an Assistant Manager, you will report to the Store Manager and assist in leading the store environment, which fosters inclusivity and diverse customer connections. In this role, you will be responsible for coaching and leading the team to achieve store objectives, including in-store sales, web orders, recruiting, performance management, training, and development. Your ability to problem-solve, thrive in a fast-paced environment, lead a dynamic team, collaborate, and execute operational excellence will be key to your success.

Key job accountabilities include but are not limited to :

• Assumes leadership role with accountability for maximizing store results by creating exceptional customer experiences.
• Facilitates achievement of business results by role modeling a shopping experience that encourages responsive customer service, compelling merchandise presentation, and operational integrity, fostering positive customer connections and loyalty.
• Leads an operationally sound business by balancing company policies, procedures, shrink/loss prevention, payroll, reporting, and scheduling.
• Recruits, manages, develops, and trains top talent who have a love of shoes.
• Achieves company objectives and enhances The Shoe Co. brand image by modeling our values of Passion, Accountability, Collaboration, and Authenticity/Humility.
• Develops and implements agile business plans to achieve results.
• Fosters teamwork, collaboration, and change advocacy within the store and district.
• Maintains effective, open lines of communication with the Store Manager.

Qualifications :

• Proven success in achieving sales and profitability targets.
• Proficiency in computer use, including email, MS Word, and Excel.
• Ability to multitask in a fast-paced environment while creating a compelling customer experience.
• Minimum 2 to 3 years of experience in a progressive retail supervisory role.
• Ability to work days, closing shifts, and weekends.

Working here is a shoe lover’s dream. As a Designer Brands associate, you are eligible to:

• Enjoy a 30% discount on regular-priced merchandise at our stores.
• Receive a competitive benefits package (Full-Time Associates Only).
• Access Paid Time Off (Personal Days & Vacation - Full-Time Associates Only).
• Benefit from monthly bonus potential, opportunities for growth, and training and development programs.
• Access 24/7 support through our Employee Assistance Program, offering licensed counselors, work/life specialists, legal, and financial assistance.