Project Manager Assistant

ServiceMaster Clean of Fraser Valley; Port Alberni; On-site; CAD 60,000 - 80,000; Full time

Job summary

An established industry player seeks a File Manager to join their dynamic team. This role involves managing claims, communicating with clients, and ensuring operational excellence. The ideal candidate will bring 3-5 years of office experience, strong communication skills, and a passion for helping others. Join a company that values integrity and service, where your contributions will make a real difference in the lives of those in need. With a commitment to ongoing training and development, this position offers an opportunity to grow within a supportive and collaborative environment.

Benefits

Ongoing Leadership Development Program

One on One mentorship

Full orientation program

Access to training opportunities

Benefits after three months

RRSP matching

Qualifications

• 3-5 years of office experience is required for this role.
• Excellent verbal and written communication skills are essential.

Responsibilities

• Receive and open new claims while maintaining a professional demeanor.
• Liaise with customers, clients, and vendors to ensure smooth operations.

Skills

Verbal Communication

Written Communication

Interpersonal Skills

Problem Solving

Self-Motivation

Flexibility

Education

3-5 years office experience

Tools

MS Office

RMS

Xactimate

Job description

A mind built for excellence. A spirit built for service.

What does a File Manager with Paul Davis do?

• Receive and open new claims
• Answer and field telephone calls in a professional and upbeat manner
• Receive and assist with staffing issues daily
• Maintain professional appearance and conduct of the operation
• Liaise and communicate with customers, clients, vendors
• Receive and handle invoices, correspondence
• Assist in ensuring margins and performance metrics are met
• Monitor and maintain inventory of supplies

Why The Team Needs You? If you love helping people in their time of need, this is the job for you. We will need you to build foundational relationships based on trust, actively listen, and find ways to support a team to oversee several projects simultaneously. We also want a fun personality that enjoys getting results with others.

Why Join The Team? We are an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada. Built upon principles of customer service, dynamic decision-making and leadership, we have the tools to continue our rapid growth. Our team puts emphasis into living our Vision, Mission and Values to be more than just a service provider.

Values: Deliver what you promise. Respect the individual. Have pride in what you do. Practice continuous improvement.

Vision: To provide extraordinary care while serving people in their time of need.

Team Compensation and Benefits:

• Ongoing Leadership Development Program and industry events
• One on One mentorship
• Full orientation program
• Access to Paul Davis University and regular training opportunities
• Benefits after three months and sick days with flexible schedule
• RRSP matching

Team Qualifications (Requirements):

• 3-5 years office experience
• Excellent verbal and written communication skills
• Strong interpersonal skills
• Ability to effectively present information in one-on-one, small or large group situations to customers, homeowners and employees in the organization
• Demonstrated ability to solve problems and make prudent decisions
• Strong knowledge of MS Office, RMS and Xactimate

Skills Desired of Team Member:

• Self-motivated to get results
• Loves working with staff, clients and trades
• Effectively schedules ahead while maintaining flexibility
• Thrives under high performance environments
• Excellent interpersonal skills
• Is succinct and professional with written communication
• Enjoys taking care of others in their time of need

Compensation: $20.00 - $26.00 per hour

Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.

We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.

Our Vision:

To Provide Extraordinary Care While Serving People In Their Time Of Need.

Our Values:

Deliver What You Promise

Respect The Individual

Have Pride In What You Do