Sales Engineer

hirequity Recruitment Agency; Waterloo; On-site; CAD 120,000 - 150,000; Full time

Job summary

A leading company in keyless physical access control is seeking a Sales Engineer to support their global sales team. The role involves delivering pre-sales technical support, leading proof-of-concept deployments, and providing on-site installations. Ideal candidates will have extensive experience in B2B technical sales within the access control and security tech sectors, with strong presentation and troubleshooting skills. This position offers a competitive salary with commissions and requires travel across North America and internationally.

Qualifications

• 5–7 years of B2B technical sales experience in access control/security tech.
• Hands-on expertise with electric/electromechanical locking hardware.

Responsibilities

• Deliver pre-sales technical support and custom solutions to clients.
• Lead proof-of-concept planning, deployment, and reporting.
• Provide on-site product installation and customer demos.

Skills

Presentation

Troubleshooting

Installation

Multilingualism

Education

Degree

Tools

CRM tools

Job description

POSITION: Sales Engineer

REPORTS TO: VP of Global Sales

CLIENT BASE: B2B clients in access control, security tech, and infrastructure sectors across North America and internationally, integrators

SCOPE: Pre-sales technical lead supporting the global sales team; responsible for technical discovery, solution design, customer demos, POCs, field installation, and training. Acts as a key advisor for both internal and external stakeholders.

GEOGRAPHY: Based in Ontario, Canada (Kitchener/Waterloo area preferred) with global client coverage

TRAVEL: 30%–40%, including North America, Central & South America, and international markets

BASE: $120K-$150K = Commissions

COMPANY:

A global innovator in keyless physical access control, protecting critical infrastructure in remote and urban environments. With patented technology and a mission to redefine security, this company is rapidly scaling and offers a collaborative, problem-solving culture.

ROLE SPECIFICS:

• Deliver pre-sales technical support and custom solutions to clients
• Lead proof-of-concept planning, deployment, and reporting
• Provide on-site product installation and customer demos
• Present at industry events, tradeshows, and partner trainings
• Contribute to RFPs, RFQs, and technical documentation
• Provide hands-on troubleshooting and integration advice
• Collaborate closely with internal teams (engineering, product, sales)

REQUIREMENTS:

• 5–7 years of B2B technical sales experience in access control/security tech
• Hands-on expertise with electric/electromechanical locking hardware
• Experience with CRM tools (e.g., HubSpot, Salesforce)
• Strong presentation, installation, and troubleshooting skills
• Ability to travel up to 30% across international regions
• CET accreditation and multilingualism (Spanish, Portuguese, Arabic, or French) are assets
• Degree preferred
• Access control API integration experience a plus