Sales Supervisor

Steve Madden; Ontario; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading company in the retail sector is seeking a Sales Supervisor to support the management team and lead a dynamic sales team. The ideal candidate will have a strong retail background, excellent organizational and communication skills, and the ability to inspire others. This role offers competitive pay, benefits, and opportunities for professional growth.

Benefits

Medical, Dental, Vision Benefits

401K Eligibility with Company match

Paid time off benefits

50% off employee discount

Free shoe every season

Tuition Reimbursement Program

Employee Referral Program

Qualifications

• Minimum of 2-3 years of retail experience.
• Excellent organizational, team-building, and communication skills.
• Ability to work a flexible schedule.

Responsibilities

• Lead and motivate the sales team to achieve targets.
• Assist in training and developing the sales team.
• Ensure effective customer service initiatives are in place.

Skills

Organizational skills

Team-building skills

Communication skills

Education

High school diploma or equivalent

Job description

The Sales Supervisor supports the management team and performs all functional tasks as assigned. The Sales Supervisor assumes leadership and managerial responsibilities when the Store Manager and Assistant Store Manager are absent. The Sales Supervisor is part of a dynamic team where cooperation is key to achieving business goals.

Responsibilities

• Lead, inspire, and motivate the team to achieve sales targets and provide exceptional customer service.
• Assist in training and developing a successful sales team.
• Ensure that all customer service initiatives are in place to address issues quickly and courteously.
• Act as a liaison between customers, sales associates, the Assistant Store Manager, and the Store Manager.
• Communicate effectively with customers, team members, management, and corporate stakeholders.
• Assist in various store operations, including floor moves, merchandising, display maintenance, cleaning duties when necessary, and returning products to inventory as needed.
• Be flexible and occasionally perform work outside of your specific role.

Requirements

• Minimum of 2-3 years of retail experience.
• High school diploma or equivalent preferred.
• Excellent organizational skills and ability to coordinate people, resources, and services to address business goals and needs.
• Excellent team-building skills.
• Strong verbal and written communication skills.
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and / or holidays.
• Medical, Dental, Vision Benefits & Flexible Spending Accounts
• Life & Short / Long-Term Disability Benefits
• 401K Eligibility over the age of 21 with Company match after 6 months of employment
• Paid time off benefits including paid vacation, sick time, voting
• Virtual Health Care
• 50% off employee discount and 40% off immediate family discount
• Friends and Family Discount Events
• Free shoe every season / quarter
• Employee Assistance Program
• Tuition Reimbursement Program
• Employee Referral Program
• Experience at a fast-paced growing company that takes sustainability seriously; read our latest Sustainability Report

The pay range of this position is $17-$21 / hr plus commission. Actual rate will be determined based off candidate's skill sets, years of experience, and other job-related factors. This range does not include benefits such as health insurance, paid time off, and 401K, if applicable.