Sales Supervisor

BonLook; Burlington; On-site; CAD 60,000 - 80,000; Part time

Job summary

BonLook is seeking a part-time Sales Supervisor to lead the team and enhance customer service in Burlington. The role involves coaching staff, managing customer interactions, and ensuring brand representation. Ideal candidates will have a background in sales and management, with a focus on adaptability and teamwork.

Benefits

Group insurance including medical and dental

Complimentary pair of glasses for retail employees

Corporate discount on glasses for family and friends

Access to internal training on optics

Qualifications

• Flexible availabilities (days, evenings, weekends).
• 1 year management or relevant supervisory experience.
• Demonstrates creativity and professionalism.

Responsibilities

• Lead the team on the floor and exceed sales targets.
• Provide first-class customer service and coach stylists.
• Support Store Manager in team management.

Skills

Customer service

Sales experience

Leadership

Team player

Adaptability

Job description

BonLook offers an innovative sales experience and stylish products with high quality. Since its inception, the company's goal has been to make prescription eyewear accessible and a must-have fashion accessory with unparalleled value. Initially launched online, the company has 35 stores in Canada and over 350 employees. Today, BonLook defines itself as the ultimate destination for a wardrobe of trendy frames, designed and created in Montreal.

Why BonLook ?

Participate in the success of a canadian company founded by entrepreneurs who saw the potential to develop an entire industry.

Evolve in a company whose products are conceived and designed in Montreal in a head office located in the heart of the Saint-Henri district on the banks of the Lachine Canal.

Work in a company whose organizational values are applied daily : joy, excellence, innovation and transparency.

Participate in a culture of diversity and inclusion in all areas of the company.

Develop professionally by having access to training on optics via our internal platform and the coaching of our optician trainers.

Access to a competitive total compensation package and a generous employee discount for you, your family and your friends.

Position

The Sales Supervisor leads the team on the floor and supports the management team in their efforts to exceed sales targets. They communicate authentically with stylists to ensure a good understanding of key actions.

Responsibilities

Provide first class customer service and lead by example on the floor

Ensure that all team members correctly represent the brand image and serve customers in a professional manner

Encourage and maintain focus on sales techniques

Provide on the spot coaching and support to stylists and partner with Store Manager for long term goals

Provide support and constructive feedback

Support the Store Manager in Team management

Sometimes open and close the store

Follow up and manage customer requests

Manage in-store appointments

Qualifications

Flexible availabilities (days, evenings and weekends)

Customer service and sales experience

Management experience 1 year or relevant experience in supervision

Demonstrates a creative approach towards customers, management and complex situations

Demonstrates leadership and is a team player

Offers courteous and professional customer service

Ability to adapt and learn quickly

Ability to prioritize emergencies in daily tasks

Dynamism and professionalism

Ability to work alone and within a team

Work conditions

Part-time position

Must be available days, evenings and weekends

Group insurance, including medical and dental insurance, and VRSP available to all full-time employees

Retail employees receive one complimentary pair of glasses, and corporate discount on glasses for future purchase and for their family and friends.

We offer a full training to help you make the best choices for our customers

Since its inception, BonLook has been committed to making a difference and promoting diversity and inclusion. We believe that diversity in the workplace empowers employees to reach their full potential. BonLook encourages people of all genders and cultures to apply for our roles. We provide equal employment opportunities for everyone.

At BonLook we believe that eyewear should keep up with you and elevate your look. Be bold, be fierce; be you. Exclusive fashion-forward eyewear at accessible price points, wrapped in a modern experience in-store and online. Initially launched online, BonLook now has +20 outlets across Canada and almost 200 employees. Today, BonLook defines itself as the ultimate destination for trendy frames imagined and designed in Montreal.We're committed to being more than just a workplace, emphasizing opportunity, diversity, equity, and inclusion. At BonLook you'll have a meaningful impact on people's lives and have fun doing it.

At FYihealth group, our core values are Diversity, Equity, Inclusion and Opportunity. We embrace differences and are committed to fostering a culture of belonging. We are proud to be an equal opportunity employer and are happy to provide accommodations or adjustments, should they be required, at any point in the application process.Whether it's extra preparation time, micro breaks during interviews, accessible communication supports, or technology aids, your comfort and success are important to us. If you require any accommodations or adjustments, please let your recruiter know. All accommodation information will be kept confidential and used solely to ensure an accessible candidate experience.