City Dispatcher

Van-Kam Freightways; Vancouver; On-site; CAD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic City Dispatcher to enhance their operations. In this full-time role, you will coordinate city drivers, assist with freight deliveries, and manage schedules. This fast-paced environment offers the opportunity to make a significant impact while supporting a mission-driven company that values community engagement. With a comprehensive benefits package, a focus on work-life balance, and opportunities for professional growth, this role is perfect for those ready to take the next step in their careers. Join a team that truly values its employees and contributes positively to the community!

Benefits

Comprehensive Benefit Plan

Defined Contribution Pension Plan

Competitive Time-Off Benefits

Regular Social Events

Community Support Initiatives

Work-Life Balance

Green Initiative Programs

Qualifications

• 1+ years of LTL dispatching experience in a fast-paced environment.
• Strong organizational and communication skills are essential.

Responsibilities

• Coordinate city drivers for safe and efficient freight delivery.
• Manage driver schedules and troubleshoot delivery issues.

Skills

Organizational Skills

Communication Skills

Problem-Solving Skills

Tech Savvy

LTL Dispatching Experience

Tools

AS400

MS Office (Excel, Word, Outlook)

Job description

Job Summary:
Ready to accelerate your career in the fast lane? Van Kam Freightways is on the lookout for a full-time City Dispatcher to join our dynamic team at our Surrey terminal. If you’re someone who thrives in a fast-paced environment and loves to keep operations running smoothly, we want to hear from you!

About Us:
Van-Kam Freightways Ltd. (Van Kam) is one of the largest regional carriers in Western Canada specializing in less-than-truckload (LTL) transportation. With 8 terminal locations across British Columbia, we fulfill shipments to communities within 1-3 days throughout BC and Alberta. Between our own resources and our partner network, our coverage extends beyond Western Canada into the U.S. and Eastern Canada.

Core Responsibilities:

1. Coordinate city drivers based on terminal workload, ensuring safe and efficient delivery of freight.
2. Assist drivers with freight pickups and deliveries, providing support when needed.
3. Problem-solving: Troubleshoot any issues, from customer complaints to delivery-related challenges.
4. Shift Scheduling: Manage driver schedules and appointments, ensuring timely operations.
5. Monitor driver performance and handle absence management to keep everything on track.

Who we need:
We’re looking for someone who thrives in a high-energy environment and has the following qualities:

1. Organized & Motivated: You’ll juggle multiple tasks while keeping everything in line.
2. A Natural Communicator: You can solve problems, support drivers, and collaborate with your team.
3. Tech-savvy: Experience with AS400 and MS Office (Excel, Word, Outlook) is a must.
4. Ready to Handle Anything: With at least 1 year of LTL dispatching experience, you’re ready to hit the ground running.

WHAT’S IN IT FOR YOU?
Make a Difference: Be part of a mission-driven company, giving back to the community and making the world a better place! We support over 25 non-profit organizations and local charities every year through either monetary donation or volunteer work. We also match employee donations up to $150 per employee per year to ensure we can support the organizations that matter to you.

Health is Wealth: Enjoy our 100% company paid, comprehensive benefit plan so you and your family members can stay fit as a fiddle and crush your goals.

Invest in your future: Our employees are not just valued, they’re invested! Enjoy a robust Defined Contribution Pension Plan where your tomorrow is built today. We match your contributions, and you can watch your retirement savings grow!

Climb That Ladder: True to our values, we are committed to helping our employees reach their professional goals. We offer opportunities for learning, growth and levelling up your skills.

Party Time: We like to have fun, and we hope you do too! Enjoy regular social events and activities.

It’s all about balance: We treat our customers like friends and our employees like family. As a family-owned company, we understand the importance of work-life balance which is why we offer competitive time-off benefits and commit to providing a balanced schedule for our drivers – so they can spend less time on the road and more time with the ones they love.

Go Green: Our Green Initiative programs limit our carbon footprint which include things like governing road speeds to reduce fuel consumption, equipping new tractors with clean emissions technology and investing in technology to limit paper use, just to name a few!