Server Assistant/Expeditor

Folietta; Vancouver; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player in the hospitality sector is seeking enthusiastic servers for a new Italian restaurant. This role promises an engaging work environment where guest experience is paramount. As part of a dedicated team, you will deliver exceptional food and beverage service, maintain high standards of cleanliness, and ensure that every guest feels welcomed and valued. If you thrive in a fast-paced, service-oriented atmosphere and are passionate about providing top-notch hospitality, this opportunity is perfect for you. Join us in creating memorable dining experiences that celebrate the essence of Italian cuisine.

Qualifications

• Valid BC Foodsafe and Serving it Right certifications are required.
• Prior experience in a food-serving establishment is preferred.

Responsibilities

• Deliver friendly and efficient food and beverage service.
• Prepare dining room, maintain stock levels, and assist servers.
• Ensure cleanliness and adherence to sanitation policies.

Skills

Interpersonal Skills

Customer Service

Multi-tasking

Organization

Flexibility

Reliability

High Energy Level

Education

BC Foodsafe Certification

BC Serving it Right Certification

Job description

About Us
Wentworth Hospitality Group (Tableau Bar Bistro, Homer St. Cafe & Bar, Maxine’s Cafe & Bar) is looking for servers for Folietta, their new Italian restaurant concept, located in Vancouver’s storied Nanaimo and Grant neighbourhood. Folietta is inspired by iconic Italian culinary regions and each dish reflects a passion for high-quality food.

We are looking for eager and engaged individuals who are passionate about next level guest experience! If you are looking to work within a culture that strives for excellence, creates a welcoming atmosphere and guest experience, are service obsessed, and love the hospitality industry, you are the person we are looking for!

Position Summary

Our team delivers friendly and efficient food and beverage service, in line with our next level guest experience standards. Responsibilities include but are not limited to:

1. Prepare dining room for guests by cleaning and setting tables.
2. Support wait staff by setting-up and replenishing condiments, trash container liners, and bus stations.
3. Maintain appropriate stock levels of glassware, silverware, and dishware.
4. Being familiar with the food offering and able to communicate top lines for each item.
5. Assist servers with food delivery as needed, using drop lines to entice guests.
6. Prepare coffee, tea, and ice water for customers.
7. Ensure table maintenance standards are met by removing courses; replenishing utensils; refilling water glasses; being alert to guest spills or other special needs.
8. Clean, sanitize, and reset tables after meals.
9. Keep floors and chairs near dining tables clean by routinely sweeping and mopping.
10. Close the dining facility by cleaning chairs and tables, removing trash and recyclables from the facility.
11. Proficient understanding of how to greet guests upon arrival, and how to seat if necessary. Understanding of the floorplan, table and seat numbers.
12. Protect establishment and guests by adhering to sanitation and safety policies.
13. Update job knowledge by participating in staff training opportunities.
14. Be proactive and find new ways to improve systems and efficiency.

Skills & Qualifications

• Education: Valid BC Foodsafe Certification & BC Serving it Right Certification.
• Experience: prior experience in a food-serving establishment.
• Self-motivated, organized, and ability to multi-task effectively.
• Must have the ability to work a flexible schedule, days, nights, and weekends.
• Must be punctual and reliable.
• Ability to work varied hours.
• Excellent interpersonal skills with guests and employees.
• Customer service focus and quality orientated.
• Adaptable and flexible.
• High energy level.