Overview
Reporting directly to the Engineering Manager, the Administrative Assistant provides confidential administrative support to ensure efficient operations within the engineering department.
Responsibilities
- Maintain confidentiality of proprietary materials and information.
- Protect the privacy and security of guests and coworkers.
- Follow company and department policies and procedures.
- Assist with administrative duties including:
- Opening, sorting, and distributing all incoming mail and faxes.
- Maintaining the engineering filing system.
- Handling and filing confidential documents and proprietary information appropriately.
- Typing and reviewing reports, spreadsheets, letters, and other documents.
- Answering telephones.
- Ordering parts and materials.
- Coordinating contractors.
- Dispensing and tracking work requests.
- Scheduling inspections.
- Ensure all purchase orders are entered into the purchase order log, matching incoming invoices with purchase orders.
- Address guests' service needs professionally, positively, and promptly.
- Respond to guest questions, concerns, and resolve issues to build trust and satisfaction.
- Anticipate and act on guests' needs, including understanding preferences and providing personalized service.
- Express genuine appreciation to guests and bid a fond farewell.
- Assist other employees to ensure proper coverage and prompt guest service.
- Develop and maintain positive working relationships with colleagues and departments.
- Observe safety protocols to protect yourself, coworkers, and guests, complying with all health and safety requirements.
- Perform other duties as assigned.
Qualifications
- High School diploma or equivalent.
- Experience in trades, industry, or construction is an asset.
- 1 to 2 years of experience as an Administrative Assistant or similar role.
- Familiarity with purchase orders and good purchasing practices.
- Proficiency with Microsoft Word, Excel, PowerPoint, and Outlook, and maintaining a filing system.
- Strong knowledge of parts, materials, and tool ordering.
- Experience with parts stocking and inventory management.
- Excellent interpersonal and organizational skills with attention to detail.
- Ability to learn quickly and work independently.
This position requires a five-day workweek, with potential additional hours for special events at River Cree Resort & Casino.
We Offer
- A competitive wage and excellent benefits.
- Shuttle service from West Edmonton location.
- Participation in our “Circle of Service” program rewarding outstanding customer service.
- An opportunity to work within a progressive, dynamic team environment.
- Collaboration with a skilled management team.