Inside Sales Support Representative

Albarrie Canada Limited; Barrie; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading Canadian company is seeking an Inside Sales Support Representative to assist technical sales representatives. The role involves creating and following up on quotations, managing customer interactions, and supporting sales administration. Join a team dedicated to sustainability and innovation in industrial solutions.

Benefits

Continuing Education Reimbursement

Health and Dental Coverage

Retirement Savings Plan

Paid Time Off

Recognition Programs

Community Initiatives

Social Events

Qualifications

• Minimum of 3 years’ experience in a sales role.
• Strong technical skills and hands-on ability.

Responsibilities

• Create customer quotations for filtration and maintenance services.
• Follow up on quotations and assist in closing sales.
• Manage customer information in CRM system.

Skills

Sales Techniques

Interpersonal Skills

Problem Solving

Organizational Skills

Multi-tasking

Education

College Diploma in a Relevant Technical Field

Tools

Microsoft Office

CRM

ERP Systems

Job description

Inside Sales Support Representative

Location: 85 Morrow Road, Barrie, Ontario

Employment Type: Permanent | Full-Time

Who We Are

Albarrie Canada Limited is a leading Canadian company specializing in designing and manufacturing innovative nonwoven technical fabrics that solve industrial and environmental issues. With a rich history spanning several decades, we have consistently delivered high-quality products and services to a diverse range of industries. Our commitment to sustainability and cutting-edge technology has made us a trusted partner in the industrial sector.

At Albarrie Canada Limited, we take pride in our dedication to environmental responsibility and safety. We prioritize the well-being of our employees, customers, and the communities in which we operate. Our team embodies a spirit of collaboration, and we believe that every member has the potential to contribute to our ongoing success.

Position Overview

Under the guidance of the Director of Sales & Marketing, this role performs various sales support functions for technical sales representatives. Responsibilities include creating quotations, following up on quotations, and providing sales administration backup. Additional duties are outlined below.

Responsibilities

• Work with technical sales to create customer quotations for filtration and maintenance services.
• Follow up on quotations, clarify client questions, and assist in closing sales.
• Understand specifications and costing processes to explain quotations and answer technical questions.
• Prospect and generate leads using historical customer data and proactive business development.
• Manage customer information and interactions in Albarrie’s CRM system.
• Coordinate service reconciliation after project completion, including expenses and documentation for invoicing.
• Assist sales administrators in entering sales orders and other administrative tasks when needed.
• Ensure compliance with company policies, procedures, and standards.
• Maintain positive relationships with team members and management.

Qualifications

• Completion of a College Diploma in a relevant technical field is an asset.
• Minimum of 3 years’ experience in a sales role.
• Proficient in Microsoft Office, CRM, and ERP systems.
• Strong technical skills and hands-on ability.
• Effective sales techniques and interpersonal skills.
• Ability to work independently and as part of a team.
• Excellent problem-solving, organizational, and multi-tasking skills.
• Ability to work efficiently under pressure with multiple deadlines.

Why Join Albarrie?

We are committed to enriching our employees' lives through:

• Professional Growth: Continuing education reimbursement and cross-training opportunities.
• Health & Benefits: Health and dental coverage for employees and families, plus wellness programs.
• Retirement: Retirement savings plan with employer matching.
• Additional Perks: Paid time off, recognition programs, community initiatives, and social events.

We value diversity and inclusion, creating an environment where all employees are valued, included, and empowered. We welcome applications from all candidates and provide accommodations during the application process.

Learn more about us and career opportunities at Albarrie. Join us in shaping the future of industrial solutions and making a positive impact on our world.