Receptionist

Bayshore HealthCare; Edmonton; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player in healthcare is seeking a warm and enthusiastic Receptionist to be the first point of contact. This role offers a unique opportunity to thrive in a supportive environment, where your organizational skills and effective communication will shine. Join a team that values professional growth, provides comprehensive benefits, and fosters an inclusive culture. Your contributions will not only enhance the workplace but also make a positive impact on the lives of those in the community. If you are ready to make a difference, this is the perfect opportunity for you.

Benefits

Health insurance

Retirement plans

Employee discounts

Professional development opportunities

Mentorship programs

Qualifications

• Minimum of two years recent experience as a Receptionist in an office setting.
• Completion of a clerical or receptionist training program or equivalent work experience.

Responsibilities

• Greet and assist visitors, ensuring a welcoming atmosphere.
• Manage meeting bookings and cancellations using scheduling software.
• Answer and direct phone calls, taking messages as needed.

Skills

Exceptional interpersonal skills

Keyboarding proficiency

Windows software

Multi-line telephone systems

Fluency in English

French language skills

Organizational skills

Education

Secondary School Diploma

Clerical or receptionist training program

Tools

Multi-line telephone systems

Standard office equipment

Job description

Bayshore HealthCare is one of Canada’s leading providers of home and community health care services and is a privately owned company. Bayshore HealthCare is proud to showcase its achievements as a Platinum member of Canada’s Best Managed Companies Program every year since 2006. In 2015, Bayshore achieved the designation for Best Practice Spotlight Organization from the Registered Nurses’ Association of Ontario. Bayshore Healthcare is also recognized as one of Canada’s Best Employers in Forbes 2023 list.

Bayshore is looking for a warm and enthusiastic individual to join our team as a Receptionist. If you are an effective communicator with superior organizational skills, this important position offers an opportunity to excel as the initial point of contact for our company.

Key Responsibilities :

1. Reception Duties : Greet and assist visitors as they arrive, ensuring a warm and welcoming atmosphere.
2. Meeting Scheduling : Manage meeting bookings, cancellations, and rescheduling using our scheduling software.
3. Phone Management : Answer and direct phone calls using a multi-line system, take messages if needed, and provide information to callers.
4. Record Maintenance : Maintain and update appropriate records, ensuring accuracy and confidentiality.
5. Administrative Support : Assist with various administrative tasks, including filing, data entry, and correspondence.
6. Communication : Communicate effectively with employees at all levels, customers, and visitors.
7. Office Maintenance : Ensure the reception area and lobby are clean, organized, and stocked with necessary supplies.

Why Join Us :

1. Professional Growth: Opportunities for professional development, training programs, and mentorship.
2. Comprehensive Benefits: Health insurance, retirement plans, employee discounts.
3. Supportive Environment: A friendly, collaborative workplace where contributions are valued.
4. Positive Impact: Provide exceptional service and support, making a difference in people's lives.
5. Inclusive Culture: Be part of a diverse team that values and respects individual differences.

Job Qualifications

Education

Secondary School Diploma; Completion of a clerical or receptionist training program or equivalent work experience.

Experience

A minimum of two years recent experience as a Receptionist in an office setting.

Other Skills and Abilities

• Exceptional interpersonal skills and ability to work independently and as part of a team;
• Proficiency with keyboarding, Windows software, multi-line telephone systems, and standard office equipment;
• Fluency in English; French language skills are required for branch offices serving French-speaking clients;
• A strong commitment to continual learning.

Bayshore is committed to maintaining a high-quality and safe environment for our staff and clients/patients. Depending on provincial regulations and the specific role, new hires may be required to provide proof of vaccination against illnesses such as COVID-19, Hepatitis, Seasonal Flu, etc. Please consult with the recruiter for provincial and position-specific requirements. Medical exemptions or accommodations based on Human Rights Code criteria will be considered on a case-by-case basis.

At Bayshore Healthcare, our commitment to Equity, Diversity & Inclusion strengthens our mission to make a difference in the lives of those we serve and work with. We foster a culture of belonging, embracing and celebrating individual differences through programs, resources, and policies that support each person's purpose, potential, and wellbeing.

We are dedicated to fostering an inclusive workplace and complying with all relevant legislation concerning Human Rights and Accessibility. Candidates are encouraged to disclose any accommodation needs throughout the recruitment process.