Medical Office Assistant/ Clerk - (213918)

Island Health; Victoria; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading healthcare provider in Victoria is seeking a Medical Office Assistant/Clerk to join their integrated administrative team. The successful candidate will perform various clerical and medical office duties, ensuring smooth patient visit flow and assisting primary care providers. Ideal candidates will have a Grade 12 education, relevant experience, and strong communication skills.

Qualifications

• Two years' recent related experience in a healthcare setting.
• Experience with at-risk or street-involved populations preferred.

Responsibilities

• Performs clerical and medical office duties including scheduling and billing.
• Answers inquiries related to programs and services from clients and staff.

Skills

Teamwork

Organizational Skills

Communication

Typing Speed

Understanding of Medical Terminology

Education

Grade 12 education

Medical Office Assistant course

Tools

Computer word processing

Spreadsheets

Clinical information systems

Job description

In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health), patient and staff safety is a priority and a shared responsibility. The continuous improvement of quality and safety is inherent in this position.

Reporting to the Manager or delegate, and working as part of an integrated administrative team, the Medical Office Assistant/Clerk performs various clerical and medical office duties including word processing, scheduling, provider billing, data entry, composing and signing correspondence, and typing medical and legal reports from notes or recording devices. The role also involves answering inquiries related to programs and services from clients, physicians, staff, and the public, and assisting primary care providers to ensure smooth patient visit flow.

Qualifications: Education, Training And Experience

Grade 12 education and graduation from a Medical Office Assistant course, plus two years' recent related experience in a healthcare setting; or an equivalent combination of education, training, and experience. Experience working with at-risk or street-involved populations is preferred.

Skills And Abilities

• Effective teamwork in a fast-paced health centre environment.
• Strong organizational and prioritization skills for multiple tasks.
• Ability to work effectively within an integrated administrative team.
• Excellent communication skills across various channels.
• Typing speed of at least 50 words per minute.
• Proficiency in computer word processing, spreadsheets, and clinical information systems.
• Understanding of Medical Terminology.
• Ability to operate related equipment.
• Physical capability to perform duties.
• Follow detailed instructions accurately.
• Use tact and diplomacy when working with others.

For more details, see the full job description at https://jd.viha.ca/JD3663.pdf.