Medical Office Assistant/Clerk - (214583)

Island Health; Duncan; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading healthcare provider in Duncan seeks a Medical Office Assistant/Clerk to support patient care operations. The role involves various clerical duties, effective communication with staff and clients, and teamwork in a fast-paced environment. Ideal candidates will have a Grade 12 education and relevant experience in healthcare settings.

Qualifications

• Two years of recent related experience in a healthcare setting.
• Experience with at-risk or street-involved populations preferred.

Responsibilities

• Perform clerical and medical office duties including scheduling appointments.
• Answer inquiries related to programs and services.
• Assist primary care providers to ensure smooth operation.

Skills

Effective teamwork

Organizational skills

Effective communication

Typing speed

Understanding of Medical Terminology

Education

Grade 12 education

Medical Office Assistant course

Tools

Word processing

Spreadsheets

Clinical information systems

Job description

Job Description: Medical Office Assistant/Clerk

In accordance with the Vision, Purpose, and Values, and strategic direction of Island Health (Vancouver Island Health Authority), patient and staff safety is a priority and a shared responsibility. Continuous improvement in quality and safety is inherent in this position.

Reporting to the Manager or designate and working as part of an integrated administrative team, the Medical Office Assistant/Clerk performs various clerical and medical office duties, including:

1. Word processing
2. Scheduling appointments
3. Provider billing
4. Data entry
5. Composing and signing correspondence
6. Typing medical and legal reports and documents from notes and recording devices

They also answer inquiries related to programs and services from clients, physicians, staff, and the public, and assist primary care providers to ensure smooth operation and flow of patient visits and care.

Qualifications: Education, Training, and Experience

Grade 12 education, graduation from a Medical Office Assistant course, and two years of recent related experience in a healthcare setting; or an equivalent combination of education, training, and experience. Experience working with at-risk or street-involved populations is preferred.

Skills and Abilities

• Effective teamwork in a fast-paced health centre environment
• Organizational and prioritization skills for multiple tasks
• Ability to work effectively within an administrative team
• Effective communication skills using various communication methods
• Typing speed of at least 50 words per minute
• Proficiency in computer word processing, spreadsheets, and clinical information systems
• Understanding of Medical Terminology
• Operation of related equipment
• Physical ability to perform job duties
• Ability to follow detailed instructions
• Use of tact and diplomacy when working with others

For more details, see the full job description here.