Medical Office Assistant/Clerk

Island Health; Duncan; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading healthcare provider in British Columbia is seeking a Medical Office Assistant/Clerk to join their administrative team. The role involves various clerical duties, ensuring smooth patient visits, and effective communication with clients and staff. Candidates should have a Grade 12 education, relevant training, and experience in a healthcare setting. Strong organizational skills and the ability to work in a fast-paced environment are essential.

Qualifications

• Two years recent related experience in a healthcare setting.
• Experience working with at-risk or street-involved populations preferred.

Responsibilities

• Performs clerical and medical office duties including scheduling and data entry.
• Assists primary care providers with patient visits and care.

Skills

Effective communication

Organizational skills

Teamwork

Typing speed

Proficiency in computer systems

Understanding of Medical Terminology

Education

Grade 12 education

Medical Office Assistant course

Job description

Join to apply for the Medical Office Assistant/Clerk role at Island Health

In accordance with the Vision, Purpose, and Values, and strategic direction of Island Health (Vancouver Island Health Authority), patient and staff safety is a priority and a shared responsibility. The requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Manager or designate and working as part of an integrated administrative team, the Medical Office Assistant/Clerk performs various clerical and medical office duties, including word processing, scheduling, provider billing, data entry, composing and signing correspondence, and typing medical and legal reports from notes or recording devices. Answers general inquiries related to programs and services from clients, physicians, staff, and the public. Assists primary care providers with smooth operation and flow of patient visits and care.

Qualifications:

Education, Training, and Experience: Grade 12 education and graduation from a Medical Office Assistant course, plus two years recent related experience in a healthcare setting; or an equivalent combination of education, training, and experience.

Skills and Abilities:

• Experience working with at-risk or street-involved populations is preferred.
• Ability to work effectively with others in a fast-paced health centre environment.
• Ability to organize and prioritize multiple tasks and roles.
• Ability to work as an effective team member.
• Effective communication skills across various communication channels.
• Typing speed of at least 50 words per minute.
• Proficiency in computer word processing, spreadsheets, and clinical information systems.
• Understanding of Medical Terminology.
• Ability to operate related equipment.
• Physical ability to perform job duties.
• Ability to follow detailed instructions.
• Use of tact and diplomacy in interactions.

Link to Full Job Description: https://jd.viha.ca/JD4437.pdf