Medical Office Assistant/ Clerk - (214240)

Island Health; Victoria; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading healthcare organization is seeking a Medical Office Assistant/Clerk to support patient care and administrative tasks. The role involves scheduling, billing, and ensuring smooth operations in a fast-paced health environment. Ideal candidates will have strong communication and organizational skills, along with relevant education and experience.

Qualifications

• Grade 12 education and graduation from a Medical Office Assistant course.
• Two years' recent related experience in a healthcare setting.

Responsibilities

• Perform clerical and medical office duties including scheduling and billing.
• Assist primary care providers with patient visits and care.

Skills

Communication

Organization

Typing

Medical Terminology

Education

Grade 12 education

Medical Office Assistant course

Tools

Word processing software

Spreadsheet applications

Clinical information systems

Job description

Job Description: Medical Office Assistant/Clerk

In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health), patient and staff safety is a priority and a shared responsibility. Continuous improvement in quality and safety is inherent in this position.

Reporting to the Manager or delegate, and working as part of an integrated administrative team, the Medical Office Assistant/Clerk performs various clerical and medical office duties, including:

1. Word processing
2. Scheduling
3. Provider billing
4. Data entry
5. Composing and signing correspondence
6. Typing medical and legal reports and documents from notes and/or recording devices
7. Answering general inquiries related to programs and services from clients, physicians, staff, and the public
8. Assisting primary care providers with the smooth operation and flow of patient visits and care

Qualifications: Education, Training, and Experience

Grade 12 education and graduation from a Medical Office Assistant course, plus two years' recent related experience in a healthcare setting; or an equivalent combination of education, training, and experience. Experience working with at-risk or street-involved populations is preferred.

Skills and Abilities

• Ability to work effectively with others in a fast-paced health centre environment
• Ability to organize and prioritize multiple tasks
• Ability to work as an effective member of an integrated administrative team
• Effective communication skills using all communication vehicles
• Typing speed of a minimum of 50 words per minute
• Proficiency in computer word processing, spreadsheet applications, and specialized clinical information systems
• Understanding and utilization of Medical Terminology
• Ability to operate related equipment
• Physical ability to perform the duties of the position
• Ability to follow detailed instructions
• Use of tact and diplomacy when working with others

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