Medical Office Assistant

Sandy Hill Community Health Centre; Ottawa; On-site; CAD 60,000 - 80,000; Part time

Job summary

A leading community health center in Ottawa is seeking a Medical Office Assistant to join their team on a casual basis. The role involves providing essential administrative support, including reception and appointment services, while ensuring a high level of service to diverse populations. Candidates should possess a high school diploma and a Medical Office Assistant Diploma, along with strong interpersonal and organizational skills. This position offers flexibility in hours, with a focus on maintaining a healthy work-life balance.

Benefits

4% vacation pay in lieu of benefits

Opportunity to enroll in Pension Plan

Qualifications

• Minimum two years secretarial or clerical experience in a medical environment.
• Fluency in English and advanced French oral expression required.
• Experience working with diverse populations and electronic medical records.

Responsibilities

• Provide reception services and manage appointment scheduling.
• Handle medical records and support Health Services operations.
• Work collaboratively with the Health Services Medical Office Assistant Team.

Skills

Interpersonal skills

Organizational skills

Problem-solving skills

Flexibility

Attention to detail

Education

High school graduation diploma or equivalent

Medical Office Assistant Diploma

Tools

Practice Solutions Suite (PSS)

Microsoft Word

Job description

Internal / External Employment Opportunity

Position : Medical Office Assistant

Status : Casual (No guaranteed hours)

Salary Scale : $ - $ hourly plus 4% vacation pay in lieu of benefits

of Positions : 2

Start Date : Immediately

APPLICATION DEADLINE : February 14, 2024 at 4 : 00

Position Description :

The Health Services Medical Office Assistant is an integral member of the Health Services Medical Office Assistant Team providing a broad range of administrative services and support to the Health Services component of the Sandy Hill Community Health Centre.

The Health Services Medical Office Assistant shall provide the following services : reception services, telephone appointment services, personal appointment services and medical records services to the Health Services Component.

Reporting Relationship :

The Health Services Medical Office Assistant is directly accountable to the Team Leader, Medical Office Assistant Team, for the carrying out of his / her duties, and through the Team Leader to the Director of Health Services and to the Executive Director.

Requirements

Skills, Education and Experience :

Requirements for this position include :

Education and Language

• High school graduation diploma or equivalent
• Medical Office Assistant Diploma
• Under the Centre’s designation to provide French Language Services :
• French (oral expression) : Advanced +
• Fluency in English, both oral and written

Professional Experience

• Minimum two years secretarial or clerical experience in a medical environment an asset
• Experience working with a broad range of populations, including : youth, street involved, people living with mental health issues, people living with problematic substance use, multi-cultural communities and disenfranchised groups
• Experience working with electronic medical records

Knowledge, Skills and Abilities

• Strong interpersonal, organizational and problem-solving skills
• Ability to work under stress with multiple demands and unpredictable days
• Ability to use a capacity-building approach in working with clients
• Ability to be flexible, cooperative and work as part of a team
• Ability to work autonomously
• Ability to deal effectively with a diverse community of all ages and lived experience.
• Ability to deal effectively with the public
• Proficiency in the use of computers and various software applications including Practice Solutions Suite (PSS), Word, etc.
• Demonstrated flexibility, good judgment, tact, initiative & creativity
• Respects and values the diversity of communities and individuals
• Sensitivity and alertness to signs of a client in crisis
• Pays attention to detail
• Pleasant telephone manner
• Non-judgmental attitude

In lieu of benefits, 4% vacation pay is added to the hourly rate. We provide our employees the opportunity to enroll in our Pension Plan (Healthcare of Ontario Pension Plan - HOOPP).

Conditions of Employment :

Hours of work will be developed in collaboration with the successful candidate to ensure a healthy work-life balance. A schedule of work will be based on the Centre’s hours of operation and program requirements and may include some evenings.

An offer of employment will be conditional upon the candidate completing a criminal reference check, verification of educational requirement for this position and linguistic profile to the satisfaction of the Sandy Hill Community Health Centre.

Accommodation :

SHCHC will provide accommodation for applicants with disabilities in its recruitment process.

If at any stage in the selection process you require accommodation due to disability, please let us know the nature of the required accommodation.

Only applicants selected for an interview will be contacted. No phone calls please.

Create a job alert for this search

Office Assistant • Ottawa, Ontario, Canada