Client Services Coordinator

Village Media; Sault Ste. Marie; On-site; CAD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking company as a Client Services Coordinator, where your skills in communication and organization will shine. In this dynamic role, you'll support the sales team by managing advertising campaigns and liaising with graphic designers to ensure timely ad delivery. This position offers a chance to work in a fast-paced environment, where your attention to detail and customer service focus will be invaluable. If you're ready to make an impact in a company that champions local journalism and values diversity, this opportunity is for you!

Qualifications

• Excellent verbal and written communication skills are essential.
• Strong interpersonal and problem-solving skills required.
• Proficiency with technology and computer programs is necessary.

Responsibilities

• Support the sales team in managing advertising campaigns.
• Coordinate with graphic designers for ad creation.
• Handle multiple priorities and connect with clients.

Skills

Verbal Communication

Written Communication

Interpersonal Skills

Problem-Solving

Attention to Detail

Customer Service

Technology Proficiency

Team Collaboration

Decision Making

Job description

If you’re a team-focused individual, explore this opportunity to join Village Media’s Client Services team!

The Client Services Coordinator supports the sales team by completing administrative tasks, assisting with the scheduling and posting of advertising, liaising with graphic designers throughout the ad production process, and helping to ensure the sales team’s efforts are maximized. Previous experience in the media industry is not required.

Responsibilities:

• Working directly with and supporting the sales team in reviewing, monitoring and fulfilling advertising campaigns

• Assisting with the administration and coordination of campaigns

• Working with graphic designers to ensure ad creation process runs smoothly and ads are loaded and delivered on-schedule

• Completing various office administration responsibilities

• Connecting with clients for onboarding support

• Handling multiple priorities simultaneously

• Performing other duties and projects as directed by senior management

Qualifications:

• Excellent verbal and written communication skills

• Strong interpersonal and problem-solving skills

• Superior attention to detail

• Proficiency with technology and computer programs

• Customer service focus with a high level of professionalism

• Capable of working independently as well as with a team

• Ability to work in a fast-paced environment, with shifting priorities

• Confident in making quick decisions on a variety of projects

Generally, the hours of work are from 9:00am to 5:00pm, Monday to Friday. Ideally, we’d like you to work out of our Sault Ste. Marie office.

If this is you, please apply! We want a cover letter and resume.

About Village Media

Village Media is where local news lives—and thrives. An ever-expanding network of community journalism websites, we cover the stories that matter most: the ones right in our backyards. A champion of hyperlocal news and information, Village Media publishes its articles on an innovative and scalable content management system (CMS) developed in-house. Born digital, our leading-edge company is a pioneer in its industry, continuously expanding its reach and changing the landscape of online news.

Village Media is committed to advancing diversity, equity, and inclusion among our staff, volunteers, programs, and partners. We encourage applicants of diverse abilities, backgrounds, and life experiences to apply. If you require accommodations during the selection process, please contact [e-mail] .