Field Technician

LanceSoft Inc; Burnaby; On-site; Full time

Job summary

A leading company in telecommunications is seeking a Field Technician to support and troubleshoot various network technologies. The role involves responding to trouble reports, implementing work orders, and maintaining documentation. Ideal candidates will have a diploma in electronics and experience in wireless network support.

Qualifications

• Experience in wireless network support and microwave systems.
• Strong understanding of RF systems and TCP/IP networking.

Responsibilities

• Respond to network trouble reports with efficient diagnostics.
• Implement work orders for 5G, GSM, and LTE systems.
• Maintain accurate documentation including site records.

Skills

Problem-Solving

Analytical Skills

Education

Diploma or Certificate in Electronics

Job description

Job Title : Field Technician

Job Description:
Key technologies supported include microwave radio, DC power, GSM/UMTS/LTE/5G base stations, in-building DAS, paging systems, Cisco/Milan switches, RTUs (TLAN), HVAC/FAC systems, fibre terminals, and multiport antenna and line systems.


Key Responsibilities :
Network Operations & Troubleshooting
• Respond to network trouble reports (IMT) with efficient diagnostics and repairs to meet service restoration goals.
• Participate in network build, upgrade, and optimization initiatives, including walk testing and performance verification (RSSI, transmit levels, dropped call analysis).
• Investigate and mitigate in-building UL RSSI interference issues.
• Identify safety concerns and report to management for resolution. Installation & Commissioning
• Implement work orders for 5G, GSM, UMTS, LTE, and transport systems while minimizing impact on live network environments.
• Commission and validate performance of transmission systems, including microwave, fibre, and optical links.
• Commission new build activity and acceptance inspections checklists. Inventory & Documentation
• Maintain accurate documentation including site records, as-builts, and incident tickets.
• Manage tools, equipment, and spare parts inventory to ensure readiness for field and lab work.

Qualifications: Required:
• Diploma or Certificate in Electronics or equivalent experience in telecommunications.
• Experience in wireless network support, microwave systems (DS1, DS3), and transmission technologies.
• Strong understanding of RF systems, fibre optics, SONET (OC3–OC192), and TCP/IP networking.
• Demonstrated problem-solving and analytical skills in field troubleshooting environments.

Location:
British Columbia, CAN V5C 6S6

Compensation:
$38/hr CD

#NIT001