Customer Service Representative

Labour1; Burnaby; On-site; CAD 30,000 - 60,000; Full time

Job summary

A well-established home improvement company in Metro Vancouver is seeking a full-time Customer Service Representative. The ideal candidate will provide exceptional customer service, manage business details, and thrive in a fast-paced environment. Competitive pay starting at $16.00/hour with benefits and incentives available.

Benefits

Competitive pay

Excellent training and support

Business casual attire

Benefits and incentive plan

Qualifications

• Strong telephone and written communication skills.
• Outgoing personality; enjoys working with people.

Responsibilities

• Dedication to excellent customer service.
• Manage time and responsibilities - scheduling, customer support, job tracking.

Skills

Communication

Customer Service

Multi-tasking

Education

1+ years experience in a Call Center or Customer Service Role

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

CRM

Job description

Join to apply for the Customer Service Representative role at Vancouver Handyman Services .

Handyman Connection is locally owned and operated. We are a well-established home improvement company dedicated to excellent customer service and quality workmanship. We are a fast-paced local office of an International Franchise with an opening for a full-time Customer Service Representative. Our customers are seeking additional office support for our growing business.

We are now seeking a top-notch Customer Service Representative who can take on the role of keeping our craftsmen and customers on track! In this position, we are looking for the best of the best to take on this fun and challenging role! This person will have an upbeat attitude and willingness to help the team. Here’s why we want you to work with us!

What You Will Receive

• Earn competitive pay depending on your skills, experience, and availability - starting at $16.00 / hour.
• Work during traditional business hours.
• Professional small office with a friendly touch.
• Excellent training and support.
• Business casual attire atmosphere.

Responsibilities

• Dedication to excellent customer service.
• Able to manage small business details while working independently.
• Manage time and responsibilities - scheduling, customer support, job tracking, billing, staff communications, phone calls, etc.
• Experience handling projects to completion.
• Ability to multi-task in a high-stress environment.

Qualifications

• Strong telephone and written communication skills.
• Outgoing personality; enjoys working with people.
• Confident with typical office equipment and computer skills - especially Microsoft products such as Outlook, Excel, Word, CRM, etc.
• 1+ years experience working in a Call Center or Customer Service Role preferred.
• Knowledge of home repair and light remodeling is a plus.
• Competitive wages with benefits and incentive plan available to qualified applicants (16 - 20 / hr. + bonus on Sales / commission).

If you're looking for a customer service representative role AND the opportunity to work with a great group of people, reach out today to find out more about the team at Handyman Connection!

Seniority level

Not Applicable

Employment type

Full-time

Job function

Other

Consumer Services

J-18808-Ljbffr

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