Department Supervisor : Full Time - Shawnessy

The Home Depot; Calgary; On-site; CAD 50,000 - 65,000; Full time

Job summary

A leading home improvement retailer is seeking a Department Supervisor in Calgary. This role involves inspiring associates, managing performance, and ensuring exceptional customer service. Candidates should have strong organizational and interpersonal skills, with 1-2 years of supervisory experience. Join a team that values collaboration and personal growth.

Benefits

Health and Dental Benefits

Profit Sharing

Stock Purchase Plan

Tuition Reimbursement

Qualifications

• 1-2 years experience as a supervisor or leading teams.

Responsibilities

• Leading and inspiring associates to provide exceptional customer service.
• Managing associate performance through development and feedback.
• Reviewing sales reports to drive improvements.

Skills

Organizational Skills

Interpersonal Skills

Customer Service

Decision-Making

Problem-Solving

Job description

With a career at The Home Depot, you can be yourself and also be part of something bigger.

Position Purpose :

Under the management of Department Supervisors, our Associates can flourish and reach their peak. They provide leadership by coaching, training, motivating, and inspiring associates to perform at their best and encouraging their personal and professional development and growth. Department Supervisors work with Store Management, Operations teams, and external partners to gain the knowledge and support needed to successfully meet the needs of our business and achieve results.

What sets us apart?

• Health and Dental Benefits for Full Time associates
• Profit Sharing and Stock Purchase Plan
• Tuition Reimbursement
• The Home Depot Values that inspire teamwork and camaraderie amongst department leaders and associates

What you will be doing :

• Leading and inspiring associates to build relationships with our customers, associates & peers in order to provide exceptional customer service and achieve top line sales with strong merchandising and product knowledge.
• Managing associate performance through development, communication, rewards and recognition, and providing ongoing feedback.
• Reviewing sales & other reports while working with the assistant manager to make recommendations for improvement on inventory, overhead organization, and cross merchandising in order to drive sales.
• Maintaining 100% in stock and overhead organizational plans.
• Investigating, resolving, and escalating customer issues as appropriate.
• Communicating store sales, event, and promotional activities through rallies and weekly department meetings.
• Ensuring that all Safety and Asset Protection standards and protocols are clearly communicated and followed.

What we are looking for :

Ability to work a flexible schedule; including days, evenings, and weekends. Excellent organizational, interpersonal, and customer service skills. Excellent decision-making ability and problem-solving skills. 1-2 years experience as a supervisor / leading teams.