food service supervisor

McDonalds Canada; Edmonton; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player in the food service sector is seeking a dedicated Food Service Supervisor. In this role, you will lead a team in a fast-paced environment, ensuring high standards of food quality and customer service. Your responsibilities will include supervising staff, managing schedules, and addressing customer concerns. This position offers a unique opportunity to make a significant impact on the daily operations of a bustling restaurant. If you thrive in a dynamic setting and are passionate about delivering exceptional service, this role is perfect for you.

Qualifications

• 1-2 years of experience in food service supervision is required.
• Strong client focus and efficient interpersonal skills are essential.

Responsibilities

• Supervise and coordinate activities of food preparation staff.
• Establish methods to meet work schedules and ensure quality control.
• Address customer complaints and maintain records of stock and sales.

Skills

Client focus

Interpersonal skills

Flexibility

Team player

Education

Secondary (high) school graduation certificate

Job description

Job Title: Food Service Supervisor

Minimum Requirements:

• Education: Secondary (high) school graduation certificate
• Experience: 1 year to less than 2 years

Work Setting

• On-site customer service
• Restaurant

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Prepare budget and cost estimates
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Supervise and check assembly of trays
• Establish work schedules

Supervision

• 5-10 people
• Food service counter attendants and food preparers

Work Conditions and Physical Capabilities

• Fast-paced environment
• Work under pressure
• Standing for extended periods

Personal Suitability

• Client focus
• Efficient interpersonal skills
• Flexibility
• Team player

Support for Persons with Disabilities

• Offers mentorship, coaching and/or networking opportunities for persons with disabilities
• Provides awareness training to employees to create a welcoming work environment for persons with disabilities
• Applies accessible and inclusive recruitment policies that accommodate persons with disabilities

Support for Newcomers and Refugees

• Assists with immediate settlement needs of newcomers and/or refugees
• Offers mentorship programs that pair newcomers and/or refugees with experienced employees
• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees

Support for Youths

• Offers on-the-job training tailored to youth
• Offers mentorship, coaching and/or networking opportunities for youth
• Provides awareness training to employees to create a welcoming work environment for youth

Support for Veterans

• Offers mentorship, coaching and/or networking opportunities for Veterans
• Provides awareness training to employees to create a welcoming work environment for Veterans

Support for Mature Workers

• Applies hiring policies that discourage age discrimination
• Offers mentorship, coaching and/or networking opportunities for mature workers

Supports for Visible Minorities

• Applies hiring policies that discourage discrimination against members of visible minorities
• Offers mentorship programs that pair members of visible minorities with experienced employees