Product Manager IoT Platforms

Rogers Communications; Halifax; Hybrid; CAD 90,000 - 130,000; Full time

Job summary

Rogers Communications is seeking a Product Manager for IoT Platforms and eSIMs to drive product strategy and execution. This hybrid role involves managing the product lifecycle, collaborating with teams, and ensuring customer satisfaction. The ideal candidate will have a strong technical background in IoT and telecommunications, alongside proven product management experience. Join us to contribute to innovative solutions that empower businesses across Canada.

Benefits

Competitive salary & bonus

Comprehensive health and dental benefits

Pension plan, RRSP, TFSA, stock matching

Discounts on Rogers services

Paid volunteering time off

Qualifications

• Experience launching telecom products and managing product lifecycles.
• Strong understanding of IoT connectivity technologies.
• Proven ability to develop business plans and facilitate prioritization.

Responsibilities

• Manage end-to-end product lifecycle for IoT platforms and eSIMs.
• Define customer needs and collaborate with cross-functional teams.
• Support sales and marketing activities with product training.

Skills

Customer focus

Business acumen

Product management

Technical background in e-SIM

Interpersonal communication

Tools

Cisco Control Centre

Job description

Our company was built on the dream of a pioneering entrepreneur, and that spirit continues to empower our work with businesses across Canada today. The Rogers Business team helps organizations of all sizes adapt, scale, and win with network services and other innovative technology solutions that are reliable, secure, and scalable. These solutions are built to allow businesses to operate more efficiently, reduce costs, and improve productivity and collaboration. We are looking for team members who have a passion for delivering industry-leading value to customers and businesses in the communities where we live and work, so come build a rewarding career at Rogers and be a driving force behind our success story!

We’re looking for a Product Manager for IoT Platforms and IoT eSIMs, who will be accountable for driving our IoT product. This critical role will leverage a candidate’s ability to balance their deep understanding of customer needs, technical background in networks/technology, and understanding of the IoT connectivity landscape across platforms offerings/strategies and business units.

What You’ll Be Doing

1. IoT Platforms (Cisco Control Centre)

• Cisco control centre platform experience.
• Manage the consumer self-serve portals for connected cars.
• Manage end-to-end product lifecycle including conceptualization, development, GTM launch, support, and sunset activities.
• Own the end-to-end customer journey and experience of the IoT platforms.
• Manage various new vendors contracts and addendums.
• Participate in governance forums for funding releases and executive presentations.
• Manage the connected cars solution requirements, roadmaps, and evolution.
• Work with cross-functional teams to develop solutions, even with ambiguity or limited resources.

IoT eSIMs offerings

• Execute the connected cars, eSIM, and hardware roadmap including feature enablement, network enablement, enhancements, and process improvements.
• Define customer needs, build business cases, secure funding, and collaborate with teams across functions to launch products.
• Explore partnership opportunities with IoT eSIM vendors to enhance our connected cars strategy, including evaluating partners and defining commercial agreements.

Connected cars Strategy and Roadmap

• Implement the connected cars roadmap, including feature enablement, network enablement, and enhancements.
• Define customer needs, build business cases, secure funding, and work with cross-functional teams for product launches.
• Identify and evaluate partners to enhance connectivity platform strategies, and manage partnership launches.

Support Sales and Marketing

• Assist marketing with product marketing activities, GTM strategies, communications, and collateral.
• Support sales by providing product training, participating in customer meetings, and deal support.

What You Will Bring

• Experience launching telecom products such as networks, features, and platform partnerships.
• Product management experience in industry and eSIM platforms.
• Familiarity with Cisco-Jasper Control Center and other connectivity platforms is a plus.
• Technical background in e-SIM, IoT networks, mobile networking, and mobile technology.
• Strong customer focus, business acumen, and understanding of connectivity technologies like VoLTE, eSIM.
• Proven ability to launch products from start to finish and facilitate prioritization across business units.
• Experience developing business plans, including business cases, cost/benefit analysis, revenue forecasts, and contracts.
• Entrepreneurial spirit and passion for driving profitable growth.
• Excellent interpersonal, verbal, and written communication skills; bilingualism is an asset.

What’s in it for you?

We invest in our people and offer resources, growth opportunities, discounts, and perks, including:

• Competitive salary & bonus
• Comprehensive health and dental benefits, pension plan, RRSP, TFSA, stock matching
• Discounts on Rogers services, tickets, and accessories
• Paid volunteering time off
• Charity support, growth programs, wellness initiatives, and more

This is a hybrid role requiring in-office presence three days a week at 333 Bloor Street East, Toronto, ON. Up to 10% travel may be required.

If selected for the next steps, expect a series of interviews and background checks. We are committed to diversity and inclusion and encourage all qualified candidates to apply.