Product Manager IoT Platforms

Rogers Communications, Inc.; Halifax; On-site; CAD 70,000 - 110,000; Full time

Job summary

An established industry player is seeking a passionate Product Manager for IoT Platforms and eSIMs. In this pivotal role, you will manage the entire product lifecycle, from conceptualization to launch, ensuring a seamless customer journey. Your expertise in telecom products and IoT technologies will be crucial in driving innovation and enhancing connectivity solutions. Join a dynamic team that values diversity and inclusion, and contribute to a culture that empowers individuals to thrive. This is an exciting opportunity to make a significant impact in a fast-paced environment while enjoying a range of benefits and career growth opportunities.

Benefits

Health & well-being benefits

Donation matching

Paid time off for volunteering

Pension plan

Employee stock options

Generous employee discounts

Leadership development

Mentorship programs

Coaching programs

Qualifications

• Experience in launching telecom products and managing product lifecycles.
• Strong customer focus with technical knowledge in IoT and mobile networking.

Responsibilities

• Manage end-to-end product lifecycle for IoT platforms and connected cars.
• Support marketing and sales teams with product training and collateral.

Skills

Product Management

Telecom Product Launch

Customer Focus

Interpersonal Skills

Business Acumen

Technical Background in IoT

Bilingualism

Education

Bachelor's Degree in Business or Technology

Tools

Cisco-Jasper Control Center

Connectivity Management Platforms

Job description

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Our company was built on the dream of a pioneering entrepreneur, and that spirit continues to empower our work with businesses across Canada today. The Rogers Business team helps organizations of all sizes adapt, scale, and win with network services and other innovative technology solutions that are reliable, secure, and scalable. These solutions are built to allow businesses to operate more efficiently, reduce costs and improve productivity and collaboration. We are looking for team members who have a passion for delivering industry-leading value to customers and businesses in the communities where we live and work, so come build a rewarding career at Rogers and be a driving force behind our success story!

We’re looking for a Product Manager for IoT Platforms and IoT eSIMs, who will be accountable for driving our IoT product. This critical role will leverage a candidate’s ability to balance their deep understanding of customer needs, technical background in networks/technology, and understanding of the IoT connectivity landscape across platforms offerings/strategies and business units.

What you’ll be doing:

1. Manage the consumer self-serve portals for connected cars.
2. Manage end-to-end product lifecycle including conceptualization, development, GTM launch, support, and sunset activities.
3. Own the end-to-end customer journey and experience of the IoT platforms.
4. Manage various new vendor contracts and addendums.
5. Go to governance forums for release of funding, executive presentations.
6. Manage the connected cars solution requirements, roadmaps, and evolution.
7. Ability to work with cross-functional teams and come up with a solution (working out of ambiguity or limited information and resources).

IoT eSIMs offerings:

1. Execute on the connected cars, eSIM, and hardware roadmap including enablement of features/technologies, network enablement, feature enhancements, value-added services, and process improvements.
2. Responsible for defining the customer needs, building business cases, securing funding, and working collaboratively with cross-functional teams: technology, commercial, marketing, sales, operations, legal, etc. to launch the product.
3. Manage and explore new partnership opportunities with IoT eSIMs vendors that can enhance our existing connected cars strategy including identifying and evaluating partners, defining commercial agreements and Go-to-market activities leading to the launch of the partnerships.

Connected cars Strategy and Roadmap:

1. Execute on connected cars roadmap including enablement of features/technologies, network enablement, feature enhancements, value-added services, and process improvements.
2. Responsible for defining the customer needs, building business cases, securing funding, and working collaboratively with cross-functional teams: technology, commercial, marketing, sales, operations, legal, etc. to launch the product.
3. Manage and explore partnership opportunities with vendors that can enhance our existing connectivity platforms strategy including identifying and evaluating partners, defining commercial agreements and Go-to-market activities leading to the launch of the partnerships.

Be the advocate for Sales and Marketing Support:

1. Support Marketing team on all product marketing activities including Go-to-market, communications, blogs, and customer-facing marketing collateral.
2. Support sales teams by providing product training, be the point person on the product, participate in customer meetings and deal support.

What you will bring:

1. Experience in launching telecom products e.g. networks, features, platform partnerships.
2. Product management experience in industry and eSIM platforms.
3. Familiarity with Cisco-Jasper Control Center, other Connectivity Management Platforms and eSIM platforms a plus.
4. Technical background in e-SIM, IoT Networks, mobile networking, and mobile technology.
5. Strong customer focus and business acumen with an understanding of connectivity and network technologies such as VoLTE, eSIM, etc.
6. Proven expertise in launching products from start to finish with the ability to drive prioritization consensus across business units and serve as an effective liaison between customers and engineering.
7. Experience in the development of business plans including business cases, cost/benefit analysis, revenue potential, pricing models, forecasts, and contracts.
8. Entrepreneurial spirit with a passion to drive profitable growth for all accountable products.
9. Strong interpersonal skills - someone who thrives in a fast-paced, dynamic environment and works effectively with cross-functional teams.
10. Excellent verbal and written communication skills. Bilingualism is considered an asset.

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and driver’s abstract may be required depending on the role.

Schedule: Full time
Shift: Day
Length of Contract: 12 Months
Work Location: 333 Bloor Street East (824), Toronto, ON
Travel Requirements: Up to 10%
Posting Category/Function: Marketing & Product Management
Requisition ID: 322810

At Rogers, we believe the key to a strong business is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. You matter to us! For any questions, please visit the Recruitment Process FAQ.

Posting Notes: Rogers Business

Being a Rogers team member comes with some great perks & benefits including:

• Health & well-being benefits
• Donation matching
• Paid time off for volunteering
• Wealth Accumulation including: Pension plan & Employee stock options
• Generous employee discounts
• Leadership development, Mentorship, and Coaching programs

*available for full-time and part-time permanent employees, some restrictions apply

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