HR Systems and Process Specialist

EY; Halifax; On-site; CAD 56,000 - 85,000; Full time

Job summary

Join a leading global firm as an HR Systems and Process Specialist, where you will enhance HR operations and data management. This role involves collaboration across various teams and supports the implementation of HR projects. Ideal for candidates with HR technology knowledge and a commitment to data integrity.

Benefits

Comprehensive medical coverage

Defined contribution pension plan

Discretionary bonus program

Great vacation policy

Paid personal days

Qualifications

• 1-2 years experience in HR systems administration and operations.
• Experience with SuccessFactors would be an asset.

Responsibilities

• Manage HR data within SuccessFactors, ensuring data integrity.
• Assist with project implementation and process documentation.
• Support day-to-day Talent operations and system enhancements.

Skills

HR policies

Data integrity

Customer service

Relationship management

Attention to detail

Education

Bachelor’s degree

Tools

SuccessFactors

Microsoft Excel

Microsoft Word

Microsoft Powerpoint

Job description

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

The opportunity

The HR Systems and Process Specialist role is a key position within the HR Enablement team in Canada and will report to the Senior HR Systems Specialist. This role is responsible for supporting day-to-day HR operations, ensuring accurate data management, system functionality, reporting, compliance, and time-off management. In addition, the person will assist with improving talent operational effectiveness with a strong focus on formalizing and improving end to end processes. This role will work closely with various business stakeholders across the firm, including recruitment, talent consultants, payroll, total rewards, partnership operations and IT. Additionally, the role involves liaising with EY’s third-party Talent Managed Service provider (IBM). Responsibilities vary in scope and requires an individual with HR technology knowledge, experiences and skills. This role is open to any of our office locations in Canada.

Your Key Responsibilities

HR Data Management:

• Participates in managing HR data within SuccessFactors, specifically Onboarding, Employee Central and Time-Off modules.
• Assists with maintaining interdependencies between SuccessFactors and other global and local EY systems (e.g., ServiceNow, Financial System, Payroll and Benefit vendors).
• Assists in managing foundational data creation and changes to picklist values or data elements
• Audits and analyzes data to ensure data integrity and works with employee or Managed Services (IBM) on data resolution.
• Supports large data change activities such as mass uploads, mass salary changes, promotions, and large intakes of hires).
  
  

Project Implementation

• Assists with project implementation through configuration, testing, and creating written instructional material such as Quick Reference Guides and Work Instructions.
• Supports the Canada Talent Team on various projects and key initiatives throughout the year (e.g., Acquisitions, Extended Vacation Program, CFE (Common Final Exam) leave program, Accomplishments data collection.)
  
  

Process Documentation

• Assist with documenting changes to processes and updating supporting material.
• Attend meetings to understand the scope of changes to help address the impacts.
• Assist with recommendations to improve processes.
  
  

Day- to-Date Talent Operations

• Supports day-to-day Talent operations including EY Canada’s vacation tool, Provisioning Notification System, and Pre-hire Compliance site. Supports enhancements of existing HR systems by participating in system testing.
• Acts as level 2 support in ServiceNow for ongoing maintenance, monitoring and troubleshooting of SuccessFactors, and other global and local HR systems.
• Maintains content in knowledge databases that provides Talent information for local audiences (e.g., SharePoint, EY policy repository).
• Assists in completing analysis to assess impact of new enhancements/initiatives (ex. ServiceNow release, Financial system upgrades, SuccessFactors release)
• May be called upon to produce people-related reports.
  
  

Skills And Attributes For Success

• Solid knowledge of HR policies, practices, and operations.
• Ability to remain efficient and extremely organized while handling a high volume of work.
• Ability to prioritize andexecute multiple tasks and work under time/deadline constraints.
• Superior attention to detail and a strong commitment to data integrity.
• Demonstrates initiative and ability to seek our answers to questions and solve problems independently.
• Ability to learn new applications and techniques quickly and effectively.
• High level of customer service and relationship management skills including listening and responding effectively.
• Ability to deal with stakeholders across the organization and withthird-party talent managed services provider.
• Advanced skills in Microsoft Excel, Word and Powerpoint.
• Excellent interpersonal and teamwork skills.
• This role involves interaction with internal and external clients and professionals nationally and globally. Professional competency in the English language is therefore a requirement of this role. Bilingualism in both French and English is considered an asset.
  
  

To qualify for the role you must have

• Bachelor’s degree or equivalent work experience.
• 1-2 years experience in HR systems administration and operations
• Experience with SuccessFactors would be an asset
  
  

What We Offer

At EY, our Total Rewards package supports our commitment to creating a leading people culture - built on high-performance teaming - where everyone can achieve their potential and contribute to building a better working world for our people, our clients and our communities. It's one of the many reasons we repeatedly win awards for being a great place to work.

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package allows you to decide which benefits are right for you and which ones help you create a solid foundation for your future. Our Total Rewards package includes a discretionary bonus program, a comprehensive medical, prescription drug and dental coverage, a defined contribution pension plan, a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you
  
  

The salary range for this job in British Columbia is $56,400 to $84,600. Individual salaries within this range are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and work location city.

Diversity and Inclusion at EY

Diversity and inclusiveness are at the heart of who we are and how we work. We’re committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging. We embrace diversity and are committed to combating systemic racism, advancing gender equity and women in leadership, advocating for the 2SLGBTQIA+ community, promoting our neuroinclusion and accessibility initiatives, and are dedicated to amplifying the voices of Indigenous peoples (First Nations, Inuit, and Métis) nationally as we strive towards reconciliation. Our diverse experiences, abilities, backgrounds, and perspectives make our people unique and help guide us. Because when people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.