Process & System Improvement Consultant (Provincial Preschool Autism Service)

IWK Health; Halifax; On-site; CAD 80,000 - 100,000; Full time

Job summary

An established industry player is seeking a Process & System Improvement Consultant to lead impactful change initiatives. This role focuses on strategic planning and performance improvement, utilizing lean methodologies to enhance services for children and families. Join a dedicated team committed to equity and inclusion, where your expertise in project management and data analysis will drive meaningful outcomes. With a supportive environment and opportunities for professional growth, this position offers a chance to make a real difference in the community. If you are passionate about improving health services and thrive in a collaborative setting, this opportunity is for you.

Qualifications

• 3+ years leading strategic or performance improvement projects.
• Knowledge of program planning and lean principles.
• PMP or CAPM certification is an asset.

Responsibilities

• Support strategic planning and organization-wide change initiatives.
• Utilize lean principles and project management for continuous improvement.
• Work collaboratively with various stakeholders to implement changes.

Skills

Strategic Planning

Change Management

Project Management

Data Analysis

Problem-Solving

Communication Skills

Team-Building

Interpersonal Skills

Education

Undergraduate degree in Health Services Administration

Master’s degree

Tools

Project Management Software

Simulation Software

Word Processing Software

Spreadsheets

Relational Databases

Job description

Click here to apply as an internal applicant.

Company: IWK Health

Req ID: 203060

Department/Program: Process & System Improvement, Strategy and Improvement

Location: Halifax

Type of Employment: Temporary Hourly FT long-assignment (100% FTE) for 24 months x 1 position(s)

Start Date: July 2025

Union Status: Non-union, Management/Non Union Bargaining Unit

Compensation: $40.9539 - $51.1923/hour

Closing Date: May 22, 2025 (Applications accepted until 23:59 Atlantic Time)

IWK Health is a respected academic health sciences centre located in Halifax, Nova Scotia, providing tertiary and primary care for two million children, youth, adults, and families annually across the Atlantic region. Our team of approximately 4000 employees, physicians, volunteers, and learners work across Nova Scotia. We focus on training and mentorship, recognize talent, celebrate successes, and offer modern facilities or virtual work options. We are committed to equity, diversity, and inclusion, supporting all applicants who self-identify as Indigenous, Black/African Nova Scotians, Persons of Colour, Immigrants, Persons with Disabilities, 2SLGBTQIA+, and other diverse communities.

The Opportunity

The Process & System Improvement portfolio leads impactful change initiatives using LEAN and other methodologies to support continuous improvement. The Provincial Preschool Autism Service (PPAS), a partnership among IWK Health, Nova Scotia Health, Hearing and Speech Nova Scotia, and Autism Nova Scotia, provides family-centred services to preschoolers across Nova Scotia with suspected or diagnosed Autism. The Process & System Improvement Consultant supports strategic planning, high-risk organization-wide change initiatives, and change sustainment, utilizing lean principles, change management, project management, and data management. Reporting will be matrixed with the Manager, Process & System Improvement.

Hours of Work

Monday-Friday, 0830-1630; 37.5 hours per week.

Your Qualifications

• Undergraduate degree in Health Services Administration, Health Information Management, Business Administration, or Industrial Engineering required; Master’s degree an asset.
• Minimum three (3) years’ experience leading strategic or performance improvement projects.
• Equivalent combination of education and experience considered.
• Project Management Professional (PMP) or Certified Associate in Project Management (CAPM) certification considered an asset.
• Knowledge of program planning, strategic planning, lean principles, change management, project management, and data analysis.
• Proficiency with word processing, spreadsheets, relational databases, visual management, project management, and simulation software.
• Strong decision-making, problem-solving, team-building, communication, interpersonal, facilitation, initiative, and organizational skills.
• Other language skills are an asset.

Thank you for your interest in IWK Health.

Please note that only selected applicants will be contacted for interviews or testing. Accommodations are available upon request during assessments. If you are an internal employee, please apply through the internal careers page to be flagged as an internal applicant.