Service Technician $26-$32

National Carwash Solutions; Winnipeg; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Service/Installation Technician to join their team. In this role, you will be responsible for performing preventative maintenance, repairing equipment, and installing parts for vehicle wash systems. Your expertise will ensure customer satisfaction as you train clients on proper equipment usage and maintenance. This position offers a competitive hourly wage and the chance to work independently while contributing to a dynamic team environment. If you have a passion for mechanical and electrical work and enjoy interacting with customers, this opportunity is perfect for you.

Qualifications

• 3+ years experience as a Service Technician in a related area.
• Ability to comprehend and interpret equipment manuals and instructions.
• Intermediate computer skills, experience with Microsoft and Google Suite.

Responsibilities

• Perform service work on vehicle wash equipment and accessories.
• Provide information and training to customers on equipment maintenance.
• Maintain up-to-date knowledge of equipment changes and modifications.

Skills

Mechanical aptitude

Plumbing skills

Electrical skills

Customer service

Communication skills

Time management

Basic math skills

Education

High school diploma or equivalent

Tools

Basic hand tools

Forklift

Microsoft Suite

Google Suite

Job description

Job Summary:

As a Service/Installation Technician , you will operate on-site perform preventative maintenance, repair equipment, and install replacement parts related to Ryko, MacNeil and competitor's vehicle wash equipment and accessories. The technician will also train customers on basic equipment maintenance.

Job Duties:

• Perform service work on vehicle wash equipment and accessories including troubleshooting of electrical, electronic, and mechanical problems to ascertain the needed corrective action
• Replace, repair, or adjust parts and systems as necessary
• In according with preventative maintenance contracts, the technician inspects, lubricates, and checks wax and detergent levels as applicable
• Run equipment through "cycles" to ensure the complete system is functioning properly regarding replacement of worn or damaged parts, systems, etc.
• Following unit installation, inspects equipment to ensure proper function
• Provide information and training to customer regarding proper operation and general maintenance of equipment
• Develop and maintain good rapport with customers, constantly striving to provide outstanding service and ensure customer satisfaction
• May deliver parts, chemicals or supplies to customers
• Complete work orders, expense reports, and daily and weekly time logs
• Maintain up-to-date knowledge of equipment changes or modification through various resources such as maintenance manuals, service bulletins & how-to videos in our Learning Management Systems (LMS), or engineering documents
• Maintains proper inventory of parts on service vehicle and in warehouse. Reports level of field inventory as required
• Keeps Service and Dispatch Manager informed of all significant problems, progress, or barriers to success
• Comply with all applicable OHSA, ESA, and other provincial regulatory laws, as well as company safety policies
• Any other duties as assigned by the Installation/Service Supervisor or Senior Leadership team

Qualifications:

• High school diploma or equivalent
• Minimum of 3 years experience as a Service Technician in a related area
• Clean driving record with no more than 3 moving violations within the past 5 years; no more than 2 preventable, at-fault accidents within the past 5 years
• No impaired driving convictions within the past 5 years and no charges currently pending
• Ability to use basic math and writing skills
• Must have demonstratable interest and aptitude in mechanical, plumbing, and electrical work through school or hobby interest to include using meters and ACDC power supply
• Ability to comprehend and interpret equipment, operating, and maintenance manuals and instructions
• Ability to successfully work independently or within a team
• Forklift experience and/or ability to obtain Forklift certification
• Committed to customer satisfaction and ability to adapt/respond to different personalities
• Ability to multi-task, prioritize, and manage time effectively
• Intermediate computer skills, experience with Microsoft and Google Suite programs
• Must possess excellent communication and organization skills
• Must have adequate sight to ready blueprints and other engineering documents and/or work orders and other field service documents
• Must be local to Winnipeg, MB

Physical Requirements:

• Ability to lift items of light to heavy weight, up to 50 lbs.
• Ability to intermittently and repeatedly bend, stoop, kneel, reach, twist, perform repetitive motions using hands to grasp, push, pull, or do fine manipulations, climb ladders, and stand for prolonged periods

Hourly Wage Range- $26-$32 based on experience

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Management retains the right to change job duties and responsibilities at any time, based on business need. National Carwash Solutions is an Equal Opportunity Employer.