Conference Services Manager

21c Museum Hotels; Whistler; On-site; CAD 65,000 - 70,000; Full time

Job summary

An established industry player in the hospitality sector is seeking a Conference Services Manager to enhance client experiences at their premier resort. This role involves coordinating events from start to finish, ensuring client satisfaction, and fostering repeat business. With a focus on exceptional service and teamwork, you'll liaise between departments to deliver seamless events. Enjoy a dynamic work environment at a renowned destination known for its luxury and outdoor adventures. Join a team that values your contributions and offers a range of perks to support your career growth.

Benefits

Subsidized Staff Accommodation

Complimentary Meals

Employee Travel Program

Golf/Ski Passes

Qualifications

• Previous management experience in a similar role is required.
• Computer literacy with Delphi and Microsoft Office is essential.

Responsibilities

• Organize convention bookings and manage client relations.
• Conduct pre-conference meetings to confirm details.

Skills

Management Experience

Client Relations

Event Coordination

Communication Skills

Computer Literacy

Education

CMP Certification

Tools

Delphi

Microsoft Office

Property Manager

Job description

Company Description

Nestled at the base of Blackcomb Mountain, just two hours north of Downtown Vancouver, Fairmont Chateau Whistler defines mountain luxury. Offering ski-in, ski-out convenience in the winter, and an on-site championship golf course in the summer, we are Canada’s year-round outdoor adventure destination. Additionally, we are Whistler's largest conference resort hotel, offering 5 unique dining outlets, a slope-side Health Club, and 519 guestrooms and suites.

Job Description

Conference Services Manager

Working within our Conference Services Team, you will be an ambassador for our exceptional offerings at Fairmont Chateau Whistler, liasing between multiple departments to exceed the expectations of your clients!

Salary Range:$65,000 - $70,000 gross annually, based on previous experience and education

Job Duties Include:

• Organize convention bookings from date of booking to departure, including meeting requirements, guest room requirements, guest room pickup, food & beverage and audio visual
• Create floor plans for each event to ensure banquets and clients are in agreement prior to set up
• Establish and maintain rapport with clients, prior to, during and post conference, encouraging repeat business
• Initiate billing procedures, ensuring any deposits and/or credit applications are received
• Conduct pre-conference meetings with clients and pertinent departments to confirm all relevant details are communicated
• Conduct and/or attend daily meeting to review event contracts and ensure last minute changes are communicated with appropriate departments

Qualifications

• Previous management experience within a similar role required
• Computer literate with Delphi, Microsoft Office and Property Manager
• Knowledge of hotel banquet operations is an asset
• CMP Certification is an asset

Job Perks & Benefits:

• Subsidized staff accommodationprovided
• Complimentary mealin our staff cafeteria per shift
• Access to our Employee Travel Program, with discounts on room rates and food & beverageat Fairmont & Accor properties worldwide
• Hotel leisure benefits including Golf/Ski passes

Additional Information

Visa Requirements: To progress with your application, you must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

APPLY TODAY:Whether you're just launching your career or looking for a new adventure, we invite you to visitwww.Whister-Jobs.cato learn more about Fairmont Chateau Whistler and the extraordinary opportunities that exist within our resort!

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [e-mail].