Concierge

Sunrise Senior Living - Canada; Mississauga; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player in senior living is seeking a dedicated Concierge to join their vibrant community. In this fulfilling role, you will be the first point of contact for visitors, warmly welcoming them and providing essential information. Your organizational skills and customer service experience will shine as you support the community's hospitality efforts. This position offers a unique opportunity to make a meaningful impact in the lives of residents and their families while enjoying comprehensive benefits and growth opportunities. Join a team that values joy, togetherness, and respect for individuality.

Benefits

Medical, Dental, Vision Plans

Retirement Savings Plans

Employee Assistance Programs

Paid Time Off

Tuition Reimbursement

Qualifications

• Proven experience in a customer service role with excellent skills.
• Good judgment, problem-solving, and decision-making skills.

Responsibilities

• Monitor the Bistro area for refreshments and cleanliness.
• Provide general administrative duties and support hospitality.

Skills

Customer Service

Organizational Skills

Communication Skills

Problem-Solving Skills

Education

High School Diploma or GED

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together.

COMMUNITY NAME

Sunrise of Erin Mills

JOB OVERVIEW

"It makes me feel good knowing that we make the residents’ lives better. We laugh with them, cry with them, sing and dance with them – we brighten their day. Working here is an unbelievable privilege and it will be something I carry with me for the rest of my life!" - Sunrise Team Member

At Sunrise, our Concierge is responsible for providing excellent hospitality as they are the first impression for all visitors into the Sunrise community. The Concierge will greet potential residents, families, visitors, manage both external and internal calls, and communicate messages. The Concierge provides an overview of community information to support marketing and sales efforts.

RESPONSIBILITIES & QUALIFICATIONS

• Full Time
• Responsibilities:
  • Monitoring the Bistro area for refreshments, music, cleanliness
  • General administrative duties
  • Welcoming and supporting the hospitality of a Sunrise community
• Qualifications:
  • A high school diploma or GED is required
  • Proven experience in a customer service role with excellent customer service, organizational, and communication skills
  • Good judgment, problem-solving, and decision-making skills
  • Organized record-keeping
  • Proficiency in Microsoft Outlook, Word, Excel, and ability to learn new applications

ABOUT SUNRISE

Ready to make a bigger impact? Join our team and help brighten the future for everyone at Sunrise. We celebrate the unique ways you bring moments of joy and togetherness. Our benefits, support, and growth opportunities help you reach your goals both at work and in life.

Benefits include:

• Medical, Dental, Vision, Life, and Disability Plans
• Retirement Savings Plans
• Employee Assistance and Discount Programs
• Paid time off, sick leave, and holiday pay
• Daily Pay (U.S. only)
• Tuition Reimbursement
• Bonuses (discretionary and/or non-discretionary, depending on the role and performance)

COMPENSATION DISCLAIMER

Compensation will be competitive and based on location, skills, experience, and qualifications.

ACCESSIBILITY FOR ONTARIANS WITH DISABILITIES ACT

Accommodation requests during the recruitment process can be made by contacting [e-mail].

About the company

Founded in 1981 with a single community, Sunrise now operates over 325 communities across the U.S., Canada, and the UK. Our mission is to champion quality of life for seniors through a resident-centered approach that respects individuality, independence, dignity, and choice. Our team is guided by our Principles of Service and Values, fostering an environment of care and respect.