Concierge

Sunrise Senior Living; Mississauga; On-site; CAD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking company where you can make a meaningful impact on residents' lives. As a Concierge, you will be the first impression for visitors, providing exceptional hospitality and support. This role offers the chance to build relationships with residents and their families while ensuring a warm and welcoming environment. With a commitment to growth and employee satisfaction, this organization provides a range of benefits including medical, dental, and retirement plans. If you are passionate about serving others and making a difference, this is the perfect opportunity for you.

Benefits

Medical, Dental, Vision Plans

Retirement Savings Plans

Employee Assistance Program

Paid Time Off (PTO)

Sick Time

Holiday Pay

Tuition Reimbursement

Bonuses based on performance

Qualifications

• High school diploma or GED required.
• Proven customer service experience with excellent skills.

Responsibilities

• Monitor Bistro area for cleanliness and refreshments.
• Perform general administrative duties and welcome visitors.

Skills

Customer Service

Organizational Skills

Communication Skills

Problem-Solving

Record-Keeping

Microsoft Outlook

Microsoft Word

Microsoft Excel

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, but you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together.

COMMUNITY NAME

Sunrise of Erin Mills

JOB OVERVIEW

"It makes me feel good knowing that we make the residents’ lives better. We laugh with them, cry with them, sing and dance with them – we brighten their day. Working here is an unbelievable privilege and it will be something I carry with me for the rest of my life!" - Sunrise Team Member

At Sunrise, our Concierge is responsible for providing excellent hospitality as they are the first impression for all visitors into the Sunrise community. The Concierge will greet potential residents, families, and visitors, manage both external and internal calls, and take and communicate messages. They provide an overview of community information to support marketing and sales efforts.

RESPONSIBILITIES & QUALIFICATIONS

Full Time.

Responsibilities:

• Monitoring the Bistro area for refreshments, music, and cleanliness
• Performing general administrative duties
• Welcoming and supporting the hospitality of a Sunrise community

Qualifications:

• A high school diploma or GED is required
• Proven experience in a customer service role demonstrating excellent customer service, organizational, and communication skills
• Good judgment, problem-solving, and decision-making skills
• Organized record-keeping abilities
• Proficiency in Microsoft Outlook, Word, Excel, and the ability to learn new applications

ABOUT SUNRISE

Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. We celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. Combined with our support, benefits, and growth opportunities, your career will positively shine and help you reach your goals both at work and in your life.

We offer benefits and other compensation that include:

• Medical, Dental, Vision, Life, and Disability Plans
• Retirement Savings Plans
• Employee Assistance Program / Discount Program
• Paid time off (PTO), sick time, and holiday pay
• Daily Pay (pay within hours of a shift, U.S. only)
• Tuition Reimbursement
• Bonuses based on performance and eligibility

COMPENSATION DISCLAIMER

Selected candidates will be offered competitive compensation based on location, skills, experience, and certifications/licenses.

ACCESSIBILITY FOR ONTARIANS WITH DISABILITIES ACT

Sunrise Senior Living will provide accommodations during the recruitment process upon request. Contact [e-mail] for assistance.