Accounts Receivable Representative

Stantec; Saint John; On-site; CAD 40,000 - 70,000; Full time

Job summary

Join a forward-thinking company as an Accounts Receivable Representative, where you'll play a key role in supporting operational excellence. Collaborate with a dynamic accounting team to manage collections, prepare correspondence, and resolve client inquiries. This position offers the opportunity to develop effective collection strategies while ensuring accurate billing and maintaining strong relationships with clients. With a commitment to employee well-being, the organization provides comprehensive benefits, making it an ideal place for career growth and development. If you're detail-oriented and proactive, this role is perfect for you.

Benefits

Health Insurance

Dental Insurance

Vision Plans

Wellness Programs

Tuition Reimbursement

Employee Stock Purchase Program

Paid Time Off

Life Insurance

Disability Insurance

Retirement Savings Plan

Qualifications

• 2-3 years experience in collections or related roles.
• Proficient in MS Office and ERP software.
• Strong attention to detail and communication skills.

Responsibilities

• Perform collections on defaulted accounts and manage correspondence.
• Coordinate payment arrangements with debtors and resolve inquiries.
• Conduct credit reviews and implement collection strategies.

Skills

Collections Management

Customer Service

Accounting Principles

Time Management

Communication Skills

Education

High School Diploma

Post-secondary Education

Tools

MS Office Suite

ERP Software

Dun & Bradstreet Software

Oracle

Job description

Accounts Receivable Representative - ( 250001PZ )

Description

Grow with the best. Join a smart, creative, and inspired team that works behind the scenes to support operational excellence. Our functional services teams (FSTs) provide services to 32,000 employees in over 450 locations across 6 continents. Bringing together individuals with diverse backgrounds, talents, and expertise, our FSTs are vital to making our Company stronger. Explore opportunities in Financial Services.

Your Opportunity

Stantec is looking for a detail-oriented and proactive Accounts Receivable Representative to join our team. Working in collaboration with our entire accounting team, you will be responsible for preparing collection letters, processing payments, and updating software system with collections activities and payments. Under direct supervision, you will communicate with debtors, providing information regarding defaulted accounts, handling disputes, and preparing payment arrangements.

Your Key Responsibilities

• Perform collections on all defaulted accounts, in accordance with Corporate policies and procedures.
• Coordinate payment arrangements with debtors in accordance with the Corporate collections policy.
• Prepare and manage account correspondence including overdue, final and ad hoc notices.
• Field client inquiries on invoices and resolve issues using soft collection skills.
• Contact clients to resolve cash application issues, when required, and work with other Financial Services staff to communicate a resolution.
• Perform record retention responsibilities.
• Work with Stantec’s Project Managers and Project Accountants to resolve issues in a timely manner.
• Verify initial client set up information or changes to ensure accurate billing details.
• Perform credit reviews using the Dun & Bradstreet software tool and provide comprehensive credit recommendations to mitigate any financial risk to Stantec.
• Develop and implement appropriate collection strategies as necessary (liens, outside collection agencies, etc.) in conjunction with other stakeholders.
• Perform other similar and related duties as assigned.
  
  

Qualifications

Your Capabilities and Credentials

• Previous experience in a collection-related role(s), where success was demonstrated based on established metrics.
• Understanding of accounting concepts and principles.
• Ability to work independently with general supervision as well as work well in a team environment.
• Ability to interact and communicate effectively with customers, vendors and employees throughout the organization.
• Excellent time management skills.
• Experience in an office environment.
• Proficient in MS Office and ERP Software.
• Excellent customer service skills.
• Knowledge of administrative processes.
  
  

Education And Experience

• High School Diploma with a minimum of 2-3 years’ experience or an equivalent combination of post-secondary education and experience.
• Advanced expertise utilizing a Windows environment, including the full suite of Microsoft office programs, namely, Word, Excel, Outlook, PowerPoint, and Adobe/Reader/Writer.
• Strong written and oral communication skills.
• Strong attention to detail.
• Solid knowledge of general accounting practices.
• Able to develop solid working relationships.
• A/E industry experience in a professional services environment preferred.
• Oracle experience is considered an asset.
  
  

This description is not a comprehensive listing of activities, duties or responsibilities that may be required of the employee and other duties, responsibilities and activities may be assigned or may be changed at any time with or without notice.

Stantec is a place where the best and brightest come to build on each other's talents, do exciting work, and make an impact on the world around us. Join us and redefine your personal best.

Benefits Summary: Regular full-time and part-time employees will have access to health, dental, and vision plans, a well-being program, health care spending account, wellness spending accounts, group registered retirement savings plan, employee stock purchase program, group tax-free savings account, life and accidental death & dismemberment (AD&D) insurance, short-term/long-term disability plans, emergency travel benefits, tuition reimbursement, professional membership fee coverage, and paid time off.

Temporary/casual employees will have access to group registered retirement savings plan, employee stock purchase program, and group tax-free savings account.

The benefits information listed above may not apply to union positions because benefits for such positions are governed by applicable collective bargaining agreements.

Primary Location : Canada-Nova Scotia-Dartmouth

Other Locations : Canada-New Brunswick-Saint John, Canada-New Brunswick-Moncton

Organization : BC-1205 Financial Services-CA Canada

Employee Status : Regular

Job Level : Individual Contributor

Travel : No

Schedule : Full-time

Job Posting : May 5, 2025, 1:33:48 PM

Req ID: 250001PZ

#additional

Stantec provides equal employment opportunities to all qualified employees and applicants for future and current employment and prohibit discrimination on the grounds of race, color, religion, sex, national origin, age, marital status, genetic information, disability, protected veteran status, sexual orientation, gender identity or gender expression. We prohibit discrimination in decisions concerning recruitment, hiring, referral, promotion, compensation, fringe benefits, job training, terminations or any other condition of employment. Stantec is in compliance with local, state and federal laws and regulations and ensures equitable opportunities in all aspects of employment. EEO including Disability/Protected Veterans