Business Development Consultant (Territory Manager)

Stacked; Niagara Falls; On-site; CAD 70,000 - 90,000; Full time

Job summary

An established industry player is seeking a Business Development Consultant to drive brand growth and support franchisees across Southern Ontario. This exciting role involves collaborating with marketing teams, conducting store audits, and ensuring operational excellence. The ideal candidate will possess strong communication skills, a solid background in food and beverage, and the ability to thrive in a fast-paced environment. Join this innovative team and play a pivotal role in shaping the future of breakfast while enjoying a rewarding career with competitive pay and benefits.

Benefits

Dental Care

Extended Health Care

Paid Time Off

Qualifications

• Ability to work independently in a fast-paced environment.
• Strong work ethic and ability to anticipate franchisee needs.

Responsibilities

• Conduct weekly calls and assist franchisees with promotions.
• Collaborate with marketing for brand visibility and customer engagement.

Skills

Food & Beverage Experience

Microsoft 365 Proficiency

Excellent Communication Skills

Organizational Skills

Education

Restaurant Management Experience

Job description

Company Description

Stacked Franchising Ltd. is a rapidly growing company representing Stacked Pancake & Breakfast House across Canada, with over 100 locations currently open and ambitious expansion plans over the next 12 months. The successful candidate will be operate in the territory of Southern Ontario, from Mississauga to Niagara.

Role Description

The Business Development Consultant plays a key role in supporting franchisees and driving brand growth within their designated territory. Reporting to the Director of Operations, this role acts as the primary point of contact for franchise owners, ensuring they receive guidance on marketing strategies, operational procedures, and customer engagement.

Duties & Responsibilities

The duties and responsibilities of this role include, but are not limited to, the following:

Franchisee Support

Conducting weekly calls, addressing concerns, and assisting with promotions, menu updates, and scheduling.

Marketing & Brand Growth

Collaborating with the marketing team to implement local store strategies, optimize online reviews, and enhance brand visibility.

Operational Excellence

Performing store visits, audits, and training to ensure compliance with corporate policies and operational standards.

Customer Relations & Issue Resolution

Managing customer feedback, handling complaints, and improving overall customer satisfaction.

New Store Openings

Coordinating vendor setup, licensing, staffing, and training for franchisees launching new locations.

Minimum Requirements

• Ability to work independently and under pressure, in a fast-paced environment managing multiple tasks within deadlines.
• Food & Beverage (Restaurant) Experience
• Ability to travel as needed to different locations.
• Proficient in Microsoft 365.
• Strong work ethic and ability to anticipate needs of the franchisees.
• Organized and process oriented.
• Excellent communication skills, both written and oral including public speaking
• Previous work experience is an asset.
• Familiarity with the practices, routines and standards followed within the Stacked brand.
• Ability to work as a team and professionally as you are representing the brand.

If you are passionate about driving business success in the culinary world, we invite you to apply for the Business Development Consultant position at Stacked Pancake & Breakfast House. Join us in shaping the future of breakfast!

Job Types: Full-time, Permanent

Pay: $70,000.00-$90,000.00 per year

Additional pay:

• Bonus pay

Benefits:

• Dental care
• Extended health care
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• On call
• Weekends as needed

Experience:

• Restaurant management: 2 years (required)

Work Location: On the road