Department Manager

Simons; Ontario; On-site; CAD 55,000 - 75,000; Full time

Job summary

Join a leading retailer as a Department Manager, where you will inspire a team to deliver exceptional customer service and curate a vibrant shopping environment. With a focus on leadership and fashion expertise, you will drive the Simons experience and optimize departmental performance. This full-time role requires a passion for retail and a commitment to customer satisfaction.

Benefits

Telemedicine and Employee & Family Assistance Program

Group insurance and RRSP options

Up to 40% discount on Simons purchases

Qualifications

• 5-7 years experience in retail management.
• Deep understanding of current fashion trends.

Responsibilities

• Lead and coach associates to improve service.
• Ensure high standards of customer engagement.
• Collaborate on visual displays to attract customers.

Skills

Leadership

Customer Service

Fashion Expertise

Education

Bachelor's Degree

Job description

Join The Simons Team as a Department Manager!

Are you ready to begin an exciting new chapter in your career and take on a new challenge in retail management? We are seeking a vibrant, ambitious, and fashion-forward Department Manager who will play a crucial role in managing staff and driving excellence in all aspects of the shopping experience. If you are committed to delivering outstanding customer service and creating an inspiring shopping environment in a fast-paced setting, this is the perfect opportunity for you!

As the Department Manager, you will be a key leader on the sales floor, overseeing daily interactions and ensuring every engagement between employees and customers meets the high standards of the Simons experience. You will be the go-to person for associates seeking advice and training to deliver exceptional customer service!

Key Responsibilities :

• Lead & Inspire : Lead and coach associates, empowering them to improve their service one customer at a time. Ensure that employees are equipped and motivated to engage in outstanding interactions, leaving customers satisfied.
• Drive the Simons Experience : Set high standards and demonstrate success to your team, ensuring all teams master the art of delivering the exceptional Simons service experience to every visitor.
• Curate the Vision : Play a leading role in creating a vibrant and inviting sales floor that showcases our merchandise. Collaborate with Area Directors and employees to develop eye-catching visual displays that attract attention.
• Optimize Performance : Work closely with Area Directors to assess departmental performance, identify training needs, and proactively address operational challenges. Develop strategies to enhance merchandising effectiveness and meet business objectives.

Desired Profile :

• Experience in Retail Management : 5-7 years of experience in a fast-paced retail environment, managing people and processes. A bachelor's degree or equivalent is preferred; bilingualism is an asset.
• Fashion Expertise : Deep understanding of current fashion trends, brands, fabrics, and styles. Ability to forecast future trends, possess extensive product knowledge, and style customers. Set the standard for fashion-savvy guidance across the store.
• Customer Service Passion : Ability to make customers feel like part of the Simons family and inspire your team to do the same.
• Collaborative Leadership : Natural collaborator with employees and management, demonstrating adaptability and openness to foster success.

Benefits :

• Telemedicine and Employee & Family Assistance Program
• Group insurance and RRSP options
• Up to 40% discount on Simons purchases

Application Form

Store Management

Department Manager

Full-time

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