e-Commerce Web Analyst (Contract)

LCBO; Toronto; Hybrid; CAD 69,000 - 121,000; Full time

Job summary

Eine innovative Organisation sucht einen talentierten Analysten, der die digitale Landschaft optimiert. In dieser hybriden Rolle analysieren Sie die digitalen Kanäle und gestalten Berichte, die entscheidende Einblicke für die Verbesserung der Kundenerfahrung liefern. Sie werden Teil eines dynamischen Teams, das kreative Lösungen für komplexe Herausforderungen entwickelt. Die LCBO bietet Ihnen die Möglichkeit, in einem unterstützenden Umfeld zu arbeiten, in dem Ihre Beiträge geschätzt werden. Nutzen Sie diese Chance, um Ihre Fähigkeiten weiterzuentwickeln und einen positiven Einfluss auf die Gemeinschaft zu haben.

Qualifications

• Starke analytische Fähigkeiten zur Identifizierung von Geschäftsmöglichkeiten.
• Erfahrung in der Präsentation von Ergebnissen und Berichten an Führungskräfte.

Responsibilities

• Analyse der Leistung zur Verbesserung der Kundenerfahrung.
• Erstellung und Verwaltung von Leistungsberichten und Dashboards.
• Überwachung der Effektivität neuer Funktionen und Marketingkanäle.

Skills

Analytische Fähigkeiten

Ecommerce Erfahrung

Präsentationsfähigkeiten

Problemlösungsfähigkeiten

Kenntnisse in HTML, CSS, JavaScript

Education

Postsekundäre Ausbildung in Commerce, Marketing oder Business

Tools

Adobe Analytics

Google Analytics (GA4)

Power BI

Jira

Microsoft Office Suite

Job description

Location Address:

100 Queens Quay East, 9th Floor, Toronto

Number of Openings:

1

Job Posting Description:

This is a hybrid role

Secondment/Contract: 12 months

Do you want to be part of a dynamic, high-performing team approaching every single day excited to make an impact? Reporting to the Senior Manager, Online Analytics and Reporting, you will analyze LCBO digital channels, including website, mobile app, and external marketing. You will design applicable dashboard and campaign reports, informing users' experiences and ecommerce opportunities.

If you like to think creatively and develop solutions to complex and meaningful problems, then this is the role for you!

Salary Range: $69,001 - $120,524

About The Role

1. Analyze performance to provide decision-making insights to improve the customer fulfilment experience against business needs and objectives
2. Run, improve and own daily/weekly/monthly site performance reports/dashboards and run analytics
3. Craft campaign forecasts using operational and statistical tools and models.
4. Monitor and analyze effectiveness of new features, website changes, impact from digital marketing channels, and the in-store digital experience, with a focus on optimizing the purchase funnel.
5. Create presentations and reports on website and app performance and campaign results
6. Manage and improve daily/weekly/monthly website, app, and digital channel performance reports.
7. Support ongoing product management initiatives, helping to develop analytics user stories and provide testing/QA of ongoing analytics tracking.
8. Inform UX (user experience) design of landing and product pages to increase site traffic and conversion to sale.

About You

1. Post-secondary education in Commerce, Marketing, Business, Statistics, Analysis or relevant experience.
2. Extensive experience of ecommerce within a retail, B2B or wholesale environment.
3. Demonstrated strong analytical skills with the experience to translate into focused business opportunities.
4. Experience in presenting results, reports and proposals to main partners and internal senior leadership.
5. Highly proficient in Adobe Analytics and Google Analytics (GA4) in an eCommerce setting. Knowledge of tag management tools preferred.
6. Understanding of data visualization tools, e.g. Power BI, MicroStrategy.
7. Understanding of project management tools (ex: Jira, Digital.AI) and Agile methodologies.
8. Proficient in Microsoft Office suite.
9. Exceptional problem-solving and decision-making abilities.
10. Experience working with Adobe Commerce and Adobe Experience Manager.
11. Basic understanding of HTML, CSS, and JavaScript.

There is a world of opportunities at the LCBO…

Join an organization where you can be challenged while achieving your true potential. A place where you can make a positive impact supporting Ontario business and communities. Discover a safe, healthy, diverse, inclusive, and accountable workplace where your wellbeing is our top priority. At the LCBO, your contributions are respected and valued. Be part of our journey as we invest in people and technology to transform an organization. There really is a world of opportunities at the LCBO.

We foster a culture of inclusion and belonging, so everyone feels valued, respected, and heard. The LCBO is an equal opportunity employer and committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility of Ontarians with Disabilities Act. If contacted for an interview or employment opportunity, please advise if you require an accommodation.

Please submit your resume via Workday by 11:59pm on the deadline date. We appreciate your interest and advise that only those selected for an interview will be contacted.

The LCBO collects and uses the personal information you provide under the authority of the Liquor Control Board of Ontario Act, 2019, SO 2019, c 15, Sch 21, Section 3 and in compliance with the Freedom of Information and Protection of Privacy Act for the sole purpose of processing your job application. When you click “Apply with LinkedIn” you are agreeing to share your information with our service providers engaged by us in connection with recruitment and human resources related activities.

If you wish to submit an application without sharing your information with LinkedIn, please visit the LCBO Careers website. If you have any questions concerning the LCBO’s collection and use of personal information, please contact:

Freedom of Information and Privacy Office

100 Queens Quay East, 9th Floor

Toronto, Ontario M5E 0C7

Telephone: [phone]

E-mail: [e-mail]

Work Hours:

36.25

Union / Non-Union:

Non-Union

Job Posting End Date:

May 14, 2025

The LCBO is an equal opportunity employer and committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.