E-Commerce Fulfillment Specialist

London Drugs INTERNAL

Richmond

On-site

CAD 36,000 - 52,000

Full time

9 days ago

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Job summary

London Drugs is seeking a Merchandise Handler ECOM to support our E-Commerce Fulfillment team at the Distribution Service Centre. You will process online orders accurately and on time, collaborating with multiple teams to ensure customer satisfaction.

In this fast-paced role, you will engage with various business systems and participate in transfers, inventory control, and special orders. The position offers growth within logistics, operations, and process improvement disciplines.

Qualifications

Excellent communication skills and ability to multitask in a fast-paced environment.
Strong organizational abilities with prioritization of competing responsibilities.
Knowledge of Kibo (OMS), AS400, Vocollect, Open RSA and Outlook.
Familiarity with Canada Post (EST), Purolator and UPS systems is an asset.
Post-secondary education or coursework in Operations, Logistics, Process Management, Business Administration or Information Technology is considered an asset.
Willingness to work variable shifts and support business requirements.

Responsibilities

Perform E-Commerce order fulfillment activities with high accuracy and efficiency.
Follow up on pending transfers to ensure inventory arrives and is processed promptly.
Collaborate with Assistant Manager and Team Leader, E-Commerce Fulfillment.
Coordinate with DSC Technical Specialist and Coordinators to complete Special Orders and store-stock orders efficiently.
Work with Head Office units including E-Commerce, Marketing, Retail Operations, and Loss Prevention.
Adapt to changing priorities and support additional operational duties as required.