Precision E-Commerce Fulfillment Specialist

Sporting Life; Richmond Hill; On-site; CAD 34,000 - 52,000; Full time

Job summary

Sporting Life is seeking an E-commerce Shipping Associate to process online orders, pack shipments, and ensure on-time delivery with accuracy. You’ll support a seamless online shopping experience for customers ordering gear, apparel, and equipment.

Key responsibilities include monitoring orders, communicating delays, coordinating with logistics providers, and maintaining documentation. A fast-paced environment and attention to detail are essential for success.

Qualifications

• Attention to detail and accuracy in order processing.
• Strong communication to provide updates to customers.
• Ability to work efficiently in a fast-paced environment.

Responsibilities

• Process and fulfill online orders efficiently and accurately to meet delivery expectations.
• Pack and prepare shipments following company standards to ensure products arrive safely.
• Monitor order statuses and communicate delays or issues with customers via phone or messaging.
• Adjust orders to accommodate customer requests or inventory changes.
• Coordinate with third-party logistics providers to resolve shipping issues.
• Complete documentation for shipments, returns, and order modifications.
• Maintain a clean, organized, and safe workspace following guidelines.

Skills

Attention to detail

Customer service

Communication skills

Problem-solving

Fast-paced environment

Computer skills

Tools

Order management systems

Shipping platforms

Job description

Sporting Life is seeking an E-commerce Shipping Associate to process online orders, pack shipments, and ensure on-time delivery with accuracy. You’ll support a seamless online shopping experience for customers ordering gear, apparel, and equipment.

Key responsibilities include monitoring orders, communicating delays, coordinating with logistics providers, and maintaining documentation. A fast-paced environment and attention to detail are essential for success.