E-Commerce / Ecommerce Coordinator

Bilingual Source; Markham; On-site; CAD 60,000 - 70,000; Full time

Job summary

Bilingual Source in Markham, Ontario, is hiring for an online content and merchandising role that blends e-commerce management with analytics to improve customer engagement and online sales. You will manage product launches, optimize listings, monitor performance, and collaborate with marketing and customer service to deliver a seamless shopping experience for multiple brands.

The role emphasizes data-driven decision making, SEO basics, and ensuring accuracy of product information across desktop

Qualifications

• 2+ years in e-commerce, digital merchandising, or website management in a consumer products environment.
• Strong analytical skills with ability to turn data into actionable insights.
• Excellent attention to detail and ability to manage multiple priorities in a fast-paced environment.
• Strong written communication skills and experience maintaining accurate product information.
• Experience with Salesforce Commerce Cloud and basic HTML is considered an asset.
• A collaborative, proactive mindset with a passion for creating exceptional online customer experiences.

Responsibilities

• Manage website content, product launches, and ongoing site updates to deliver an exceptional online shopping experience.
• Optimize product listings, categories, landing pages, and merchandising to maximize customer engagement and sales.
• Analyze product performance, website analytics, and customer behaviour to identify opportunities for continuous improvement.
• Support promotional campaigns, seasonal launches, and digital marketing initiatives while monitoring performance and recommending enhancements.
• Collaborate with marketing, planning, and customer service teams to deliver a seamless customer journey.
• Assist with SEO initiatives, website testing, and quality assurance across desktop and mobile platforms.
• Contribute new ideas that improve the user experience, increase conversions, and support business growth.

Skills

E-commerce

Digital merchandising

Website management

Data analysis

SEO basics

HTML basics

Salesforce Commerce Cloud

Tools

Salesforce Commerce Cloud

HTML

Job description

Join a globally recognized consumer products organization where you'll play a key role in shaping the online customer experience across multiple brands. This position combines e-commerce, digital merchandising, analytics, and cross-functional collaboration, giving you the opportunity to make a measurable impact on customer engagement, online sales, and the overall digital experience.

What You’ll Be Doing

• Manage website content, product launches, and ongoing site updates to deliver an exceptional online shopping experience.
• Optimize product listings, categories, landing pages, and merchandising to maximize customer engagement and sales.
• Analyze product performance, website analytics, and customer behaviour to identify opportunities for continuous improvement.
• Support promotional campaigns, seasonal launches, and digital marketing initiatives while monitoring performance and recommending enhancements.
• Collaborate with marketing, planning, and customer service teams to deliver a seamless customer journey.
• Assist with SEO initiatives, website testing, and quality assurance across desktop and mobile platforms.
• Contribute new ideas that improve the user experience, increase conversions, and support business growth.

What We’re Looking For

• 2+ years of experience in e-commerce, digital merchandising, or website management within a consumer products environment.
• Strong analytical skills with the ability to turn data into actionable business insights.
• Excellent attention to detail and the ability to manage multiple priorities in a fast-paced environment.
• Strong written communication skills and experience maintaining accurate product information.
• Experience with Salesforce Commerce Cloud (formerly Demandware) and basic HTML is considered an asset.
• A collaborative, proactive mindset with a passion for creating exceptional online customer experiences.

The expected hiring range for this position is $60,000–$70,000 CAD, depending on experience, qualifications, and overall fit.