E-Commerce Coordinator

Recruiting In Motion - Eastern Ontario; Richmond Hill; Hybrid; CAD 52,000 - 68,000; Full time

Job summary

Recruiting In Motion - Eastern Ontario is seeking an organized E-Commerce Coordinator to manage Shopify webstores across Canada, the USA, Europe and the UK. You’ll handle product setup, data accuracy, pricing, inventory and order flow to ensure a seamless online shopping experience.

Work closely with Finance, Logistics and internal teams to resolve product and transaction issues, test new Shopify apps, and maintain accurate catalogs. Hybrid role with flexible schedules nationwide.

Qualifications

• 2+ years in e-commerce, product administration or digital operations.
• Hands-on with Shopify or similar platforms.
• Experience with product data, listings, inventory or store administration.
• Exposure to ERP/accounting systems such as Sage Intacct is an asset.
• Experience with shipping platforms like ShipStation is an asset.
• Strong MS Office skills and working with shared drives.
• Basic HTML knowledge is an asset.

Responsibilities

• Create and maintain products across Shopify webstores and related platforms.
• Manage product listings: descriptions, specs, pricing, images, promotions, SKUs, expiry dates.
• Maintain accurate product catalogues for internal teams.
• Support inventory and product availability across stores.
• Review and troubleshoot orders, inventory, shipping, and fulfillment issues.
• Verify accounting codes and tax settings to ensure Sage integration.
• Collaborate with Finance and other teams to resolve product and transaction issues.
• Assist testing of new Shopify apps, integrations and functionality.
• Ensure event and product requests follow internal policies.
• Use systems including Shopify, email platforms, livestreaming, and shipping solutions.

Skills

Attention to detail

Communication skills

Organizational skills

Multitasking

Tools

Shopify

Sage Intacct

ShipStation

HTML

Job description

About the Role

We are looking for an organized and detail-oriented E-Commerce Coordinator to support the day-to-day management of our Shopify webstores across Canada, the USA, Europe and the UK. This is a hands-on role focused on product setup, product data, pricing, inventory, order flow and maintaining accurate information across our online stores. You will work closely with Finance, Logistics and other internal teams to ensure products and transactions are set up correctly and our customers have a seamless online shopping experience.

Key Responsibilities

• Create and maintain products, services and events across multiple Shopify webstores and related platforms.
• Manage product listings, including descriptions, specifications, pricing, images, promotions, expiry dates, SKUs and other product information.
• Maintain accurate product catalogues and information for internal teams.
• Support inventory and product availability across multiple webstores.
• Review and troubleshoot issues related to orders, inventory, shipping and fulfillment, researching solutions as needed.
• Verify accounting codes and tax settings when creating products to ensure transactions are accurately recorded and flow properly into Sage.
• Work with Finance and other teams to resolve product and transaction-related issues.
• Assist with testing new Shopify applications, integrations and functionality.
• Ensure event and product requests follow internal policies and procedures.
• Use various systems and tools, including Shopify, email marketing platforms, live-streaming platforms and shipping solutions.

What We're Looking For

• 2+ years of experience in e-commerce, product administration, digital operations or a related environment.
• Hands-on experience with Shopify or another e-commerce platform; Shopify experience is preferred.
• Experience working with product data, product listings, inventory or online store administration.
• Exposure to accounting or ERP systems such as Sage Intacct is an asset.
• Experience with shipping platforms such as ShipStation is an asset.
• Strong attention to detail and a high level of accuracy when working with product information, pricing, SKUs and inventory.
• Strong Microsoft Office skills and experience working with shared drives.
• Basic HTML knowledge is an asset.
• Strong written and verbal communication skills.
• Highly organized with the ability to manage multiple priorities and deadlines.
• Comfortable working independently while also collaborating with Finance, Logistics and other internal teams.
• A problem-solving mindset with the ability to research issues and find practical solutions.

Schedule

Our business operates 7 days a week. This position requires 5 days of work per week between Monday and Sunday, with 2 days off. Flexibility to work occasional evenings and weekends is required with hybrid flexibility.

AI may be used to support certain administrative aspects of our recruitment process. However, all applications and resumes are reviewed by qualified human reviewers, and all screening and hiring decisions are made solely by the hiring team. The posted salary range reflects expected compensation for this role in accordance with Ontario pay transparency requirements. Actual compensation will be determined based on the successful candidate’s experience, skills, and qualifications and may fall anywhere within the range.